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About 10-21 Police Phone

Free 10-21 app users can:
- Call citizens from local numbers
- Receive and respond to callback requests
- Direct citizens to dispatch for immediate assistance

10-21 Police Phone Premium subscribers can:
- Set your outbound caller ID to "LAW ENFORCEMENT"
- View the citizen's caller ID in callback requests
- Send an automatic follow up message via SMS
- Retain call records for the life of your subscription

10-21 (radio code for "make a phone call") is a Police App for making free* calls to citizens that GET ANSWERED. Calls are made from local (not blocked) numbers without revealing your personal number. Stop getting sent to voicemail!

For example, if you call a citizen in Miami area code (305), they will receive an incoming call from a local (305) number, regardless of where you are. They are more likely to answer that call on your first try.

If the citizen calls back, rather than bugging you off-duty, they will be prompted to "Press 1 to Request a Call Back" (via Push Notification) or "Press 0 to Reach a Dispatcher" (connects to a non-emergency number that you provide).

When citizens request a call back, you receive a Push Notification on your phone rather than a phone call. At your convenience, simply tap the notification to initiate a call back out to the citizen.

*Calls are made over a VoIP data connection and do not use your cellular minutes. While the data used is minimal, data usage fees from your provider may apply.

Terms of Use: https://app.10-21.com/terms/phone

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Frequently Asked Questions(FAQ)

What can Free 10-21 app users do?

Free 10-21 app users can call citizens from local numbers, receive and respond to callback requests, and direct citizens to dispatch for immediate assistance.

What additional features do 10-21 Police Phone Premium subscribers have?

10-21 Police Phone Premium subscribers can set their outbound caller ID to "LAW ENFORCEMENT", view the citizen's caller ID in callback requests, send an automatic follow-up message via SMS, and retain call records for the life of their subscription.

What is the purpose of 10-21 (radio code for "make a phone call") Police App?

The purpose of the 10-21 Police App is to make free calls to citizens that get answered. The app uses local (not blocked) numbers to make calls without revealing the personal number of the user.

How does the 10-21 Police App increase the chances of getting a call answered?

When making a call to a citizen, regardless of the user's location, the citizen will receive an incoming call from a local number in their area code. This increases the likelihood of the call being answered on the first try.

What happens when a citizen calls back after receiving a call from the 10-21 Police App user?

When a citizen calls back, they will be prompted to "Press 1 to Request a Call Back" or "Press 0 to Reach a Dispatcher". The user will not be bothered off-duty as the citizen has these options to choose from.

How do users receive callback requests from citizens?

Users receive callback requests from citizens through a Push Notification on their phone. They can then initiate a call back to the citizen at their convenience by tapping the notification.

Are the calls made using the 10-21 Police App using cellular minutes?

No, the calls made using the 10-21 Police App are made over a VoIP data connection and do not use cellular minutes. However, data usage fees from the user's provider may apply.

Where can I find the Terms of Use for the 10-21 Police Phone?

The Terms of Use for the 10-21 Police Phone can be found at https://app.10-21.com/terms/phone.
author
App works great and i highly recommend it.
Elando Baptiste
author
Amazing App, I introduce it to my Department, and now most of them use it. The only issue I have is, unless I completely close the app my sound goes away.
Jeffrie Hernandez
author
Love this App! Im always always calling people on the job. This app allows me to call anyone and not have to worry about them having my number. Its also a great app because people usually answer the phone se...
Cory Boudreaux
author
Doesn't work on Android 10.
Dylan Coladonato
author
Easy enough to use
Jose Guerrero
author
Doesn't work anymore. Won't dial, won't connect, force closes. Note 9 on ATT/FirstNet and latest Android version 8/6/2020: Back to work and it is miraculously working again, not sure what changed but it's wo...
Colin Reynolds