10-21 Police Phone

3.1
575 reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

Free 10-21 app users can:
- Call citizens from local numbers
- Receive and respond to callback requests
- Direct citizens to dispatch for immediate assistance

10-21 Police Phone Professional subscribers can:
- Set your outbound caller ID to "LAW ENFORCEMENT"
- View the citizen's caller ID in callback requests
- Send an automatic follow up message via SMS
- Retain call records for the life of your subscription

10-21 (radio code for "make a phone call") is a Police App for making free* calls to citizens that GET ANSWERED. Calls are made from local (not blocked) numbers without revealing your personal number. Stop getting sent to voicemail!

For example, if you call a citizen in Miami area code (305), they will receive an incoming call from a local (305) number, regardless of where you are. They are more likely to answer that call on your first try.

If the citizen calls back, rather than bugging you off-duty, they will be prompted to "Press 1 to Request a Call Back" (via Push Notification) or "Press 0 to Reach a Dispatcher" (connects to a non-emergency number that you provide).

When citizens request a call back, you receive a Push Notification on your phone rather than a phone call. At your convenience, simply tap the notification to initiate a call back out to the citizen.

*Calls are made over a VoIP data connection and do not use your cellular minutes. While the data used is minimal, data usage fees from your provider may apply.

Terms of Use: https://app.10-21.com/terms/phone
Updated on
Apr 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Audio
This app may collect these data types
Personal info, Contacts and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
563 reviews
A Google user
October 18, 2019
Broken privacy bug Was using this app for work and then I discovered while showing it to a co-worker.. if the citizen called you back it activated the mic on your phone and they could listen in on whatever you were doing, even with the app closed. That's scary. There was no notification of way to figure this out other than we found the bug while standing right next to each other. I'll never use this app again, can't trust it. Shame because it was an amazing tool.
19 people found this review helpful
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Motorola Solutions
February 26, 2020
Hi Tyler. Apologies as we're just seeing this reply now. We haven't seen this issue crop up anywhere else and we completely agree with the privacy concern if that was happening to you. If you're able to, can you please email hello@10-21.com so we can troubleshoot your device? Even if you don't continue using the app, that feedback would be helpful.
A Google user
April 11, 2020
This app used to work fine until the subscription update. Now all of the calls that I make fail to connect making the app worthless. I'll just have the desk make the calls for me, or just dial *67. There are also plenty of free apps still around. Update: The latest update to the app must have fixed whatever the connection problem was, so it works again.
30 people found this review helpful
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Motorola Solutions
April 6, 2020
Hi Sean, We apologize for any issues you might be having. Could you send details of what you are experiencing to our customer support at hello@10-21.com? We'd love to help you troubleshoot.
Jesse Bloise
November 25, 2022
Calls drop randomly, when you try to call from the recent call list it bugs out and force closes the app, calls don't go through, if a call does go through the person on the other side can hear you but, you can't hear them. So with all of this going on I STILL have to rely on *67 to make calls. I downloaded this app so I can actually get people to answer the phone. I'm giving 2 stars basically because the app is easy to use however, if the was complicated I would give this app 1 star.
3 people found this review helpful
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What's new

Various bug fixes and performance improvements.