My Spectrum

About My Spectrum

Use My Spectrum to manage your Spectrum service: pay your bill, troubleshoot your equipment, personalize your WiFi network and more.

Your Bill
• Check your current amount due and make a one-time payment.
• Save time and never miss a payment by enrolling in Auto Pay.
• View and download current and past billing statements.
• Reduce clutter by enrolling in paperless billing.

Your Service
• Personalize your WiFi network name and password.
• Troubleshoot and fix issues with your equipment or service.
• Find answers to the most frequently asked support questions.

Your Spectrum
• Install a WiFi profile to use more than half a million Spectrum WiFi hotspots nationwide.
• Find your nearest Spectrum Store.
• Call or chat with us right in the app.
• Manage settings for all of the people on your account.

Your Feedback
• Share feedback about your app experience.
• We read all feedback and take your concerns seriously.
• If you have suggestions to make the app better, please share them – chances are we're
already working on it.
• We're always working to improve your experience, so keep the app updated to enjoy all of
the newest features.