My Spectrum

4.6
797K reviews
10M+
Downloads
Content rating
Everyone
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About this app

One App, All Your Services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.​

Pay Your Spectrum Bill​
Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.​
Enroll in Auto Pay: Never miss a billing due date.​
Schedule one-time payments: Control how and when your Spectrum payment is sent.​
Sign-up for paperless billing.​
Find statements: Review previous billing statements and service history.

Do You Speak Spanish? ​
Toggle your language preferences from English to Spanish right in the app.​

Manage Mobile Services​
Check and manage your Spectrum Mobile data usage and plans.​
Add and activate your new Mobile line. ​
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Stay Informed​
Get billing, equipment, outage and activation notifications right on the home screen.​
Upgrade to Advanced WiFi and receive our best-in-class Security Suite.​
Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test!​
Find your nearest Spectrum Store.​
Connect to Spectrum WiFi access points nationwide.

Simplified Support​
Self-install your modem, router and other devices without making an appointment.​
Chat with us in app, including live Spectrum customer service. ​
Track your technician in the app.​
Instead of calling, quickly search and find answers with our newly designed support section.​

Tell Us What You Think​
Share feedback about your app experience—we read every comment.​
We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates.​

Discover Our Other Apps​
Spectrum TV: Stream movie and TV favorites right from your phone.​
Spectrum Sports: Never miss a game when you’re on the go.​
Spectrum News: Local news, weather, events and more.​
Spectrum Enterprise: For when your office means business.
Updated on
Mar 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.6
774K reviews
Cameron Lindquist
March 17, 2024
I've complained about this nonsense before, but FIX IT! Ya'll have great tech, but you are SO slow fixing bugs and issues. I have to sign in FROM THE START periodically, even though I check the box TO STAY SIGNED IN! And ANY time I go back into the app I have to put my dumb fingerprint in, even though I was in the app 3 seconds ago! It's the greatest (not) when the sign in completely starts at the beginning! (Not.)
84 people found this review helpful
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Charter/Spectrum
March 17, 2024
Thanks for taking the time to share your experience with us. Sorry to hear that your app is not working correctly. For direct support, please reach out to us on Twitter (https://twitter.com/Ask_Spectrum) or on Facebook (m.me/Spectrum) or visit our community located at https://community.spectrum.net/discussions ^JF
Craig DK
March 17, 2024
The app is basically a facelift for your router home page, but it's missing dozens of standard router homepage settings such as hiding your network. Their equipment doesn't let you access the router settings without using the app which means you have limited options if you want to configure your network. Bring your own network equipment if you want a normal router that has full features.
53 people found this review helpful
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Michele Langford
February 4, 2024
Updated no longer works. Deleted reinstalled does not work. Tried 3 other devices. Does not work. In all cases will not even open!..... Unavailable often after midnight when I need to use it. Please add Amazon, Hulu, Disney, Paramount Apps in the Appstore. It's very convenient having Netflix and YouTube in the menu. Would be great and actually makes me value my cable when searching on another app that does not have a cable available show!
307 people found this review helpful
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Charter/Spectrum
February 5, 2024
We're sorry to hear about any issues with the Spectrum TV app. For direct assistance, please contact us by private message on Facebook (m.me/Spectrum), Twitter (https://twitter.com/ask_spectrum). To ask a question or provide additional feedback, please visit https://community.spectrum.net/categories/troubleshooting-the-spectrum-tv-app ^RJR

What's new

We’ve added security verification to protect customers from fraudulent attempts during the device swap process.
If you have any feedback to share, please let us know in the Support section.