Consumer Protection Act 2019

About Consumer Protection Act 2019

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The Consumer Protection Act, 2019 was introduced in India to replace the Consumer Protection Act, 1986. The new Act aims to provide timely and effective administration and settlement of consumer disputes and related matters.

It includes provisions for the protection and promotion of the rights of consumers, including the establishment of a Central Consumer Protection Authority (CCPA) to regulate matters related to violation of consumer rights, misleading or false advertisements, unfair trade practices, and enforcement of consumer rights.

The CCPA will be appointed by the Central Government. The Act has been enacted to widen the scope of consumer rights and cover the field of e-commerce, direct selling, tele-shopping, and other multi-level marketing in the age of digitization.

The India Code contains all enforced Central and State Acts linked with subordinate data like rules, regulations, notifications, orders, circulars, ordinances, and statutes.