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About BookDoc - Go Activ Get Rewards

BookDoc is your trusted one-stop health app whether you are in sickness or in health.

Search & Book: Find healthcare professionals (from doctors & specialists to dentists, physiotherapists, chiropractors, traditional Chinese medicine practitioners, etc.) for free. Once you book, use our integrated platform to find all the online services that you may need for your consultations: navigation (Waze & Google Maps), accommodations (Airbnb & Agoda), land transport (Grab & Uber), air travel (Malindo Air), and even local attractions (TripAdvisor).

Currently available in Singapore, Hong Kong, Thailand, Indonesia and major urban areas in Malaysia including Kuala Lumpur, Selangor, and Penang.

Activ: Sync with your favourite fitness tracker and start earning rewards monthly for staying healthy! Choose from over 90 reward partners available in 12 different countries. Now the new Activ also captures distance, calories, sleep, weight, height & BMI, and you can view the historical trends for all these health data.

Also, check out Virtual Challenges that will be updated from time to time. Join these challenges to start collecting medals; if you are lucky you might even win some awesome physical prizes!

Health Events & News: Find the latest medical & health information made available by the Monthly Index of Medical Specialities (MIMS) and our panel of healthcare experts.

Now you can also check out various health & wellness events including marathons, blood donation drives, health talks, etc. which are updated regularly. Review event details including date, time, venue, organiser, and description.

Teleconsult: Search for healthcare providers by categories including General Health, Child Health, Skin Health, Mental Health, Womenโ€™s Health and Sexual Health, and start a virtual consultation via text chats with them from anywhere through our highly secure & private platform.

Falling sick when travelling? Wish to consult a healthcare provider on a sensitive topic? Just select your preferred provider, pay a nominal fee and you can start chatting with them right away! (Disclaimer: this feature is not meant for emergency/life-and-death situations)

Search & Book - Main Features:
- Search doctors and healthcare providers by location or specialty
- View providers' profiles and book instantly online
- Receive reminders of your scheduled appointments
- Become integrated with our partners (Waze, Google Maps, Grab, Uber, Agoda, Airbnb, Malindo Air, TripAdvisor)

Activ โ€“ Main Features:
- Sync with your fitness tracker: Apple Health, Fitbit, Garmin and Mi Band
- Track your health data including steps, distance, calories, sleep, weight, height, and BMI
- Redeem rewards from our partners like Petron, Uniqlo, OldTown White Coffee, Secret Recipe, Focus Point, New Balance, and many more!
- View the historical trends of your health data
- Discover & join virtual challenges alongside other BookDoc users and earn medals & prizes

Health Events & News โ€“ Main Features:
- Up-to-date medical & health info from MIMS and healthcare experts
- Check out public and corporate private events and browse details like date, time, venue, organiser and description
- Interested in certain events? Add a reminder to your calendar, navigate directly with Waze & Google Maps, or even hail a ride with Grab to the venue

Teleconsult โ€“ Main Features:
- Search for healthcare providers by category & country
- Check out the profiles of healthcare providers with reviews (if any)
- Fill in your health issues, symptoms or any relevant background info before starting the virtual consultation
- Have a QR code? Scan it and enjoy full/partial discount on your sponsors
- Supports multi-lingual and even emoticons for the chats

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Frequently Asked Questions(FAQ)

What can I do with the BookDoc app?

With the BookDoc app, you can search and book healthcare professionals, find online services for your consultations, sync with your fitness tracker to earn rewards, access health events and news, and have virtual consultations with healthcare providers.

Which countries is BookDoc currently available in?

BookDoc is currently available in Singapore, Hong Kong, Thailand, Indonesia, and major urban areas in Malaysia including Kuala Lumpur, Selangor, and Penang.

What rewards can I earn with the Activ feature?

With the Activ feature, you can earn rewards from over 90 reward partners available in 12 different countries. Rewards include discounts and vouchers from brands like Petron, Uniqlo, OldTown White Coffee, Secret Recipe, Focus Point, New Balance, and many more.

Can I track my health data with BookDoc?

Yes, you can track your health data including steps, distance, calories, sleep, weight, height, and BMI with BookDoc.

What are the main features of the Health Events & News section?

The main features of the Health Events & News section include up-to-date medical and health information from MIMS and healthcare experts, access to public and corporate private events with details like date, time, venue, organiser, and description, and the ability to add reminders, navigate with Waze & Google Maps, and hail a ride with Grab to the events.

Can I have virtual consultations with healthcare providers?

Yes, you can have virtual consultations with healthcare providers through the Teleconsult feature. You can search for providers by category and country, check their profiles and reviews, fill in your health issues or symptoms, and even enjoy discounts if you have a QR code.

What are the main features of the Search & Book feature?

The main features of the Search & Book feature include the ability to search doctors and healthcare providers by location or specialty, view providers' profiles, book appointments online, and receive reminders for your scheduled appointments. The feature is also integrated with partners like Waze, Google Maps, Grab, Uber, Agoda, Airbnb, Malindo Air, and TripAdvisor.

Can I participate in virtual challenges with BookDoc?

Yes, you can join virtual challenges alongside other BookDoc users and earn medals and prizes. These challenges are updated from time to time.

Is the Teleconsult feature suitable for emergency situations?

No, the Teleconsult feature is not meant for emergency or life-and-death situations. It is more suitable for non-emergency healthcare consultations.

Can I access BookDoc in multiple languages?

Yes, BookDoc supports multi-lingual capabilities, allowing you to communicate with healthcare providers in different languages. Emoticons are also supported for the chats.
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Adele Lee
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Nurul Amira
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