Co-op ServiceMatters

About Co-op ServiceMatters

NBC Software Matters - "Creating True Solutions"

Take control of your service, maintenance and repairs. Experience the power of complete customisation with our highly adaptable work request process that includes a complete inspection process, a resident request process with portal, and integrates with the Co-op AssetMatters, Co-op CashMatters apps

This app is free for NBC Business Matters clients with an account and minimum annual contract.

To Learn more go to: https://nbcbusinessmatters.com/

Effortlessly keep track of all your Service, Maintenance and Repairs. Perform inspections, assign and schedule service work, track and forecast costs and ensure nothing is missed. Setup your materials and parts inventory, and use bar-code or QR code scanning to pull up records and track what is purchased and consumed. Create re-stock orders and track all costs easily.

Perform inspections on dwelling units, buildings, equipment, assets and properties. Create and schedule associated work requests for completion of any required work, and provide separate billing of work and parts when charge backs to residents are required.

Instantly create work requests from each request filed through the Co-op RequestMatters app when follow up is required.

Streamline your work order and maintenance management tracking, so you see a history of all maintenance, repairs and costs by asset, building, dwelling or equipment item.

Forecast and schedule your future costs months or even years in advance, enabling better decision making on replacements vs rehabilitation or repairs.

Stay ahead of the game with automated email notifications and texts for all events or alerts.

Our extensive internal search, filters, and data export functions make finding items and producing custom reports a breeze. One click export gives you instant access to reporting data.

Maintain full control with separate Admin and User access levels.

Sleep well knowing our fully encrypted software and cloud storage ensures your data is safe with state of the art security.

With seamless integration between the four interconnected apps, service request records are effortlessly attached to assets and equipment All assets, inspections, buildings and equipment are tracked using GPS routing and mapping with Google Maps

Organise your locations with ease, using seven tier levels that offer geographic zone, property, site, building, floor, suite and even individual rooms, as well as a detailed description and GPS mapping/routing.

Available as a stand alone application and integrates with the Co-op CashMatters, Co-op AssetMatters and Co-op RequestMatters apps providing additional automation and creating a complete solution for your property operations management

We know that your budgets are often stretched, so here are some of the things we have done to help out:

All Co-ops and Non-Profit Housing accounts get full access to all four applications and all features at a substantial discount from our commercial level pricing

Pricing packages are scaled by the size of your operation, not by restrictions of features or functions.This ensures all Co-ops get full access to all features and functions for a price they can afford.

Annual account renewals are held to a low guaranteed inflation rate, so you know what future costs will be.

No limits on data, number of assets, journal entries or any other functions

Our versatile applications can be run on any web browser for PC's or Mac's, and installed on Android phones and tablets, giving you the flexibility to work on the go. Mobile versions have full functionality for true "on the go" computing.

Experience the True Solutions from NBC Software Matters today.