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About Alfa

Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place.

Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more.

Manage multiple accounts:
Easily switch between multiple Alfa accounts without the need to login every time.

Track your consumption:
Get an overview of your consumption as soon as you open the app.

Manage your services:
Manage your active services, and subscribe to new services on the go.

Pay & Recharge:
Recharge from a credit card, a postpaid line or a scratch card.
Pay your bill and activate automatic bill payment.
Transfer credit.

Check your bill:
Check your current bill and previous bills.

Send Free SMSs:
Send 5 free SMSs per day

Locate Alfa Stores & distributors:
Find the nearest store and get directions, contact and opening hours.

Get Support:
Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location.

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Frequently Asked Questions(FAQ)

What can I do with the Alfa mobile app?

With the Alfa mobile app, you can manage and track multiple Alfa accounts, track your consumption, manage your services, pay your bill or recharge your line, send free SMSs, locate Alfa stores and distributors, and get customer support.

Can I manage multiple Alfa accounts with the mobile app?

Yes, you can easily switch between multiple Alfa accounts without the need to login every time.

How can I track my consumption?

As soon as you open the app, you will get an overview of your consumption.

Can I manage my services through the app?

Yes, you can manage your active services and even subscribe to new services on the go.

How can I pay my bills and recharge my line?

You can recharge from a credit card, a postpaid line, or a scratch card. You can also pay your bill and activate automatic bill payment.

Can I check my bill history?

Yes, you can check your current bill and previous bills through the app.

How many free SMSs can I send per day?

You can send 5 free SMSs per day through the Alfa mobile app.

How can I locate Alfa stores and distributors?

You can use the app to find the nearest store and get directions, contact information, and opening hours.

Is there customer support available through the app?

Yes, you can live chat with a customer service representative, submit a suggestion, retrieve your line's PUK, get unblock codes, and report coverage problems by sharing your location.