Al-Mansah RMS

About Al-Mansah RMS

RMS is an integrated system for managing the maintenance of phones and electronic devices. It helps repair centers organize receiving and delivering orders, manage customers, track device status, issue invoices, and manage inventory and reports.

The application provides a user-friendly interface and fast performance, helping repair shop owners manage their businesses efficiently and quickly, while also allowing them to track order status and improve customer service.

RMS is a comprehensive system for managing the maintenance of phones and electronic devices. Platform and Integration

Complete web-based workshop management from your browser

A real Android APK app — direct installation on your phone

Real-time synchronization between the website and the app

Unified account and permissions for all team members

Clear and user-friendly Arabic interface

Device and Order Management

Device registration: Device type, model, fault, price, and responsible technician

Clear statuses: Pending — In progress — Completed — Failed

Transferring devices between technicians with full tracking

Adding minor faults and additional costs

Recycle bin and recovering deleted devices

Warranty follow-up after delivery

Team and Permissions

Manager: Comprehensive view of devices, reports, and the team

Reception: Device registration and tracking until delivery
Technician: Receiving tasks and updating repair status

Permissions tailored to each employee's role

Smart Notifications
Instant notification to the technician for a new device or device transfer
Notification to reception and the manager upon repair completion

Each role receives notifications only relevant to them

Push notifications on the phone via the app

Customer Experience

QR tracking link — Customers can track their devices without registration

Displays shop name, logo, and contact number
Service evaluation after delivery

Reports and Finances

Reports Revenue, Expenses, and Net Profit

Export Data to Excel
Manage Scrap and Inventory
Operation Log for Each Device and Employee
Additional Features
Intrawork Chat
Offline Application Operation with Later Synchronization
Data Backup
Print Receipts and Customize Center Data
Support Multi-User Support within the Same Workshop