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About PostFinance TWINT

TWINT - your digital wallet
With PostFinance TWINT, managing your money is now even easier. Pay conveniently with your smartphone at the checkout, in online shops or at vending machines, send money to/receive money from friends, store customer cards and benefit from digital loyalty cards and discount coupons.

Linked directly to your account
PostFinance TWINT is the digital wallet for everyone with a PostFinance private account. Easily link your personal postal account to PostFinance TWINT. The direct debit on the relevant account is made automatically. You can also store credit cards (MasterCard or Visa) and use them to pay.

Complete the one-off registration in the app – you can then access it using Fingerprint or a PIN code of your choice. For the registration and linking of your account either use the Login via PostFinance App (PostFinance Mobile App version 4.9.0) or your PostFinance Card and the yellow card reader.

Pay digitally with your smartphone
Cashless payment with PostFinance TWINT is made by QR-Code or via Bluetooth. Here’s how to make a payment:
• Turn on Bluetooth on your smartphone
• Open the PostFinance TWINT App
• Briefly hold your smartphone up to the TWINT beacon
• Confirm the amount (only necessary for purchases of CHF 40 and above)

For payments without a TWINT beacon (for example in online shops) you can simply scan the QR code with your smartphone’s camera or type in the payment code displayed.

Making payments using PostFinance TWINT is free of charge.

Send and receive money
With the “Send money” function you can transfer or request money to/from your friends quickly and easily – smartphone to smartphone, it’s that easy.

Store customer and employee cards:
Store your cards – such as the Coop Supercard – in your digital wallet. The advantages of each card are automatically taken into account when making payments.

Digital coupons and loyalty cards
You will continually be shown digital discount coupons and loyalty cards in the app. After activating them, you can benefit from the exclusive advantages whilst paying with PostFinance TWINT.

Security
• Keeping your data secure is our top priority. A multi-stage encryption and identification process ensures that only you have access to your accounts.
• PostFinance observes the provisions of Swiss data protection legislation when collecting and processing personal data. In all areas of its online product range, comprehensive technical tools and organizational measures are used to protect against unauthorized access, manipulations and data loss.

If you lose your mobile phone and/or your SIM card or if there is reason to suspect that the service is being misused, please contact our Contact Center immediately by calling 058 667 17 56.

For regulatory reasons, the app is only available in the Swiss Google Play and payment with PostFinance TWINT is only possible in Switzerland.

System requirements
PostFinance is supported for operating system Android version 5 and above.

We are constantly improving the functionality of PostFinance TWINT and would welcome your feedback at [email protected]

Download PostFinance TWINT now and digitize your wallet!

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Frequently Asked Questions(FAQ)

What is PostFinance TWINT?

PostFinance TWINT is a digital wallet that allows you to manage your money, make payments with your smartphone, send/receive money, store customer cards, and benefit from digital loyalty cards and discount coupons.

How can I link my PostFinance TWINT to my account?

You can easily link your personal postal account to PostFinance TWINT. The direct debit on the relevant account is made automatically. You can also store credit cards (MasterCard or Visa) and use them to pay.

How can I make a payment with PostFinance TWINT?

Cashless payment with PostFinance TWINT can be made by QR-Code or via Bluetooth. Simply turn on Bluetooth on your smartphone, open the PostFinance TWINT App, hold your smartphone up to the TWINT beacon, and confirm the amount. For payments without a TWINT beacon, you can scan the QR code or type in the payment code displayed.

Is there a fee for using PostFinance TWINT?

No, making payments using PostFinance TWINT is free of charge.

Can I send and receive money with PostFinance TWINT?

Yes, with the "Send money" function, you can transfer or request money to/from your friends quickly and easily, smartphone to smartphone.

Can I store customer and employee cards in PostFinance TWINT?

Yes, you can store cards such as the Coop Supercard in your digital wallet. The advantages of each card are automatically taken into account when making payments.

Are there digital coupons and loyalty cards available in PostFinance TWINT?

Yes, you will continually be shown digital discount coupons and loyalty cards in the app. After activating them, you can benefit from exclusive advantages while paying with PostFinance TWINT.

How secure is PostFinance TWINT?

Keeping your data secure is the top priority. A multi-stage encryption and identification process ensures that only you have access to your accounts. PostFinance also observes Swiss data protection legislation and uses comprehensive technical tools and organizational measures to protect against unauthorized access, manipulations, and data loss.

What should I do if I lose my mobile phone or suspect misuse of the service?

If you lose your mobile phone and/or your SIM card or if there is reason to suspect that the service is being misused, please contact the Contact Center immediately by calling 058 667 17 56.

Where is PostFinance TWINT available?

The app is only available in the Swiss Google Play, and payment with PostFinance TWINT is only possible in Switzerland.

What are the system requirements for PostFinance TWINT?

PostFinance TWINT is supported for operating system Android version 5 and above.

How can I provide feedback or report issues with PostFinance TWINT?

You can provide feedback and report issues to [email protected].

How can I download PostFinance TWINT?

You can download PostFinance TWINT now from the app store and digitize your wallet!
author
Fonctionne parfaitement bien :-)
B J
author
Tip Top
bi ni
author
Marche mieux que le paiement mobile Cumulus
Jam's Margot
author
Very practical, easy to use and increasingly accepted as a payment option, even when credit card is not possible. Also useful for sending money to friends or for work payments.
Cliff Lenoir
author
Easy to use, useful for small payments between friends
Caroline Bailey
author
Tiptop
Lukas Galli