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About myHelsana

With myHelsana you can deal with all your insurance matters digitally.

The myHelsana app is a quick, easy and accessible way to deal with all of your important health insurance matters, such as your questions, invoices and contact details.

Why it pays to use myHelsana:
• One less pile of paper at home: myHelsana is the digital folder for your health insurance. You can continue to receive documents by post if you prefer, though.
• Scan, send and view invoices.
• If you have any questions, simply communicate with us using the same channel in the myHelsana app.
• Easy admin: you can find your benefit statements and policies at any time and keep track of your deductible and excess amounts.
• Prepared for emergencies: your insurance card is also available via the myHelsana app.
• Quick searches: find doctors, therapists or Helsana-recognised fitness centres near you.

Security:
You're in safe hands with myHelsana. Encrypted communication keeps your data secure at all times.

Requirements:
A myHelsana account

More about myHelsana:
Are you interested in myHelsana? Would you like to open an account? You can find more information at www.myhelsana.ch/about

Do you have any questions?
Our support team would be happy to help you: 058 340 93 70

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Frequently Asked Questions(FAQ)

What is myHelsana?

myHelsana is a digital app that allows you to manage all your health insurance matters, such as questions, invoices, and contact details.

What are the benefits of using myHelsana?

Using myHelsana reduces paper clutter, allows you to scan and send invoices, easily communicate with us, access benefit statements and policies, have your insurance card available, and quickly find healthcare providers.

How secure is myHelsana?

Your data is always secure with myHelsana due to encrypted communication.

What do I need to use myHelsana?

You need a myHelsana account to access the app.

Where can I find more information about myHelsana?

You can find more information about myHelsana at www.myhelsana.ch/about.

How can I get support or ask questions about myHelsana?

You can reach our support team at 058 340 93 70.
author
Tolle app, freue mich sehr, dass Helsana jetzt auch bei den Innovativen dabei ist, nice. Endlich, wurde Zeit! 😀
Stefan Schurgast
author
Super App! Beinhaltet die nötigen Funktionen und hat ein sehr aufgeräumtes und modernes Design.
Yannik I
author
Love the App but if you could add payment directly from the app like Twint would be great.
Boban Lazarov
author
5* app! And now it finally accepts invoices directly from the app.
Claudiu C.