QReact - Customer Satisfaction Tool

About QReact - Customer Satisfaction Tool

www.qreact.net

QReact is a modern way to get real feedbacks from your customers.
Use QReact to create your QR code and a feedback form. This QR code will direct your customer to your feedback form. Just place your QR code on where you want to get feedback from, this may be a place, product, or whatever you want. Your customers scan your QR code with their smartphone, open the feedback form and submit their feedback one click.

Easily Create surveys for market research, customer satisfaction, employee engagement or product feedback. Use QReact ready made question-types and evaluation styles to design your own survey. Collect responses whenever and wherever you need it via QR code, SMS, email or mobile app on tablet.

All survey responses are automatically analyzed in your customized survey dashboard. We make analysis easy with a full set of reporting and analysis tools that quickly turn data into insights such as satisfaction scores, segmentation and cross tabulation. Get real-time survey reports in visual info graphics.

We'll capture the right data at the right time and visualize it via intelligent alerts, and real-time analytics in a manner that helps you take immediate actions. Have your finger on the pulse of experience so you can do more of what’s working and less of what’s not.

Engage Every Customer
Effortlessly connect with your customers at any point in their journey via their preferred channel including QR, in-app surveys, website, emails or SMS to understand their experience and improve the relationship.

Stay in the loop
Get instant sms or email alerts about negative feedbacks immediately and have full control and awareness of the situation. Drive real-time collaboration across the company for every employee to action and adjust on the fly.

Analyze your data
We make analysis easy with a full set of reporting and analysis tools that quickly turn data into insights such as satisfaction scores, segmentation and cross tabulation.

Segment your customers
Match feedback with your customer segment to know who is your happy customer. Filter your target customer according to nationality, age range and gender for the marketing purposes.

Your QR Code
Get your exclusive QR code automatically attached to the survey.

Mobile-ready Survey Platform
All QReact Surveys are fully mobile-optimized for smartphones and tablets with additional options for getting both online and offline surveys.

Few reasons to use qreact
-Let your customers know their opinion matters.
-Say goodbye to paper surveys.
-Increase your response rate by making it more attractive for customers to respond.
-Drive loyalty up and expenses down.
-This is easy, simple and powerful.
-We don't charge per response

www.qreact.net
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