Trinity Metro ZIPZONE

3.6
144 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Think of Trinity Metro’s ZIPZONE as a whole new way to get around Fort Worth — a ridesharing service that’s smart, easy, affordable, and green.

With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way. No detours, no delays.

How it works:
Book a ride on your phone and your vehicle will meet you at a nearby corner. Other passengers will get picked up and dropped off throughout your ride, and you get to save cash and reduce carbon emissions.

What we’re about:
SHARED.
Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.

AFFORDABLE.
Aggregating people into one vehicle brings down prices. Enough said. Eligible users can also pay using pre-tax transit dollars through approved commuter benefit debit cards.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Questions? Reach out at zipzone@ridewithvia.com.
Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Updated on
Oct 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
143 reviews
Sawyer Jividen
December 11, 2021
Coupled with the half off multi ride passes that's been offered the last few months, you truly can't beat the value offered with this service. Doesn't feel like public transportation at all, and is a fantastic alternative to Uber where it's available. Wish services ran until 2-3 am to take home bar patrons. Hopefully the 3 zones become a single cohesive area sooner rather than later. And the app always crashing?? Seriously?? Something HAS TO BE DONE about that. It's so inconvenient
19 people found this review helpful
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Clint run
March 1, 2024
Gets worse every time I use it. Finally canceled a ride that was "4 minutes away" for over an hour. This happens every couple of times I use the app, but I didn't have time to wait so I canceled and they still charged me. How is their inability to quote a correct time my fault? I'm out that money and the time I missed for being late to work. If I'm using this app, clearly I don't have money to throw away like that.
2 people found this review helpful
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Ben C.
March 10, 2023
There aren't many drivers, wait times are long, the drivers are slow, but worst of all the app is terribly dysfunctional. Today it didn't even notify me they had arrived until 5 or 6 minutes after, by which tome they had already left, and it didn't notify me they had already left until I was already out there looking for them like an idiot when they weren't there anymore for another 3 or 4 minutes. Fix your app. Get more drivers. This is pathetic.
15 people found this review helpful
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