Penn State Health OnDemand

Contains ads
4.5
692 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Now, board-certified health care providers can care for you or your child wherever you are, whenever you need them, from the convenience of your own mobile device or computer. From coughs and sore throats, to minor skin irritations and joint pain – we have you covered. An easier way to access both adult and pediatric care teams for urgent clinical care needs and common concerns – on your schedule, and in about 10 minutes!

Your virtual visit may even be less expensive than your other care options, compared to urgent care clinics and emergency rooms.

Simply download the app and register, and then select a provider and ‘click.’

Once you select a provider, the online communication begins shortly thereafter! Telehealth providers accessed via the Penn State Health OnDemand app will diagnose, may suggest follow-up care, and can prescribe medication.

Healthcare that meets you where you are and at your convenience; helping you feel better and return to your life sooner.

Penn State Health OnDemand can be used for various common symptoms and concerns:

• Allergies
• Cough
• Eye infections
• Joint pain or strains
• Lower back pain
• Minor rashes and skin concerns
• Painful urination
• Sore throat
• Stuffy and runny nose


The Penn State Health OnDemand telehealth program is not be appropriate for all concerns. The following symptoms should not be treated by a telehealth provider; go to the closest emergency room for in-person care:

• Assault, physical or sexual abuse, or child abuse
• Changes in mental status or confusion
• Chest pain or pressure
• Coughing/vomiting blood
• Difficulty breathing or shortness of breath
• Severe or persistent vomiting or diarrhea
• Sudden dizziness, weakness, change in vision, slurred speech, numbness, or other neurological changes
• Sudden or severe pain
• Uncontrolled bleeding
Updated on
Feb 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
660 reviews
Alex K
September 17, 2021
I was in line for a virtual appointment and my phone lost connection to the representative (likely a fault on my end). When I went back to get in line, the app asked if I wanted to copy all of the information I had already entered in before instead of making me re-type everything. This type of intuitive UI design is so simple and yet so awesome and rare to see. 5 star rating just for that.
24 people found this review helpful
Did you find this helpful?
Ron Harbin
September 8, 2021
I've used this app twice now in the last two days. One of the log-in screens is a little tricky (you need to type why you are contacting them) but the app does a good job of showing who is available and gives you constant feedback on where you stand in the que. The video and audio work perfectly and the quality of the medical staff at the other end is exceptional. This is a fantastic app and a fantastic service. Thank you!
24 people found this review helpful
Did you find this helpful?
Raya G
March 29, 2023
Not pleased. For whatever reason I could not get the app to work/ load whenever it was time for my actual appointment. I called tech support and they couldn't figure out the issue and their suggestions to try and fix the issue didn't work either. I was trying to sign in on both an ipad and Android. Both failed. I later was able to get the site to load on my Chromebook but by then I missed the appointment.
9 people found this review helpful
Did you find this helpful?
Penn State Health
March 31, 2023
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you so it doesn't happen in the future. Please contact us at +1-833-774-3627. Thank you.

What's new

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed