Kaiser Permanente Washington

2.8
1.81K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app has easy-to-use, quick-access options for virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider.
Enhanced navigation organizes the information and features you need into convenient sections:
• Appointments – view upcoming appointments and visits and see your after-visit summaries.
• Messages – exchange secure messages with your care team.
• Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative.
• Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers.
• My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
• Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security.
If you don’t have a user ID and password, please register, using the ‘Register’ link on the on the Sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
1.75K reviews
Kyle
January 16, 2024
KP is great, but the app could use some work. Lately, when trying to view lab results, messages from my care team, prescription refills, appointment dates, or schedule an appointment, etc the app crashes and asks for my login info even though I'm already logged into the app. It happens on 2 phones. One Motorola and one Samsung. I can't view/access anything.
13 people found this review helpful
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Kaiser Permanente
January 16, 2024
Thank you for sharing your feedback, Kyle. Please email us at KPWAMobFBDL@kp.org so we may follow up.
Kate Gruver
October 10, 2022
Suggest you dont bother downloading this app. I Have tried logging in many times and always gives a "temporary" service issue. Seems rather permanent. I have downloaded the most recent version and can log into my account on desktop/mobile without issue. Terrible waste of space. I plan to try one more time in a few days and if no success, uninstall.
90 people found this review helpful
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Kaiser Permanente
October 13, 2022
Thank you for sharing your feedback, Kate. Please email us at KPWAMobFBDL@kp.org so we may follow up.
A Google user
February 4, 2020
Suicide is cheaper and less stressful than working with this company. App is well laid out, once you discover there are two apps; one for Washington and one for literally everywhere else. Unfortunately, I needed it for the digital ID as the company still hasn't sent me a card and my digital ID cannot be retrieved. However, app is slow to load and doesn't save credentials so you will need to have your password memorized (PW managers won't sync to the app). All of which seems very insecure.
46 people found this review helpful
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