Ascension SmartHealth

3.8
159 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Ascension SmartHealth mobile app connects you to a list of doctors, benefits information, support, and more -- when and where you need it. And you’ll never have to worry about finding your most up-to-date insurance ID card again. Access it quickly through the app.

Use the Ascension SmartHealth app to:
• Find in-network doctors close to wherever you are
• Understand what benefits you have and how to use them, including those benefits that connect all aspects of your health and wellness, as well as Ascension Rx
• Track your deductible to better predict costs
• Share your digital insurance ID card with your doctor
• Access your detailed claims
• Manage your costs and get your Optum Financial account balance
• Connect directly with a member of our support team over the phone

Download the Ascension SmartHealth app today and get access to your benefits information 24/7.
Updated on
Dec 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
154 reviews
Wesley McCoy
January 19, 2024
Terrible customer service. I have called tech support 5 times just to try to get my plan information to show up on the app. They have no idea how to fix it, and try to say that it takes an entire month for my info to be available in the app, which is rediculous. I also want to point out that a supervisor for the IT department by the name of Adrian told me very clearly that ALL smarthealth policies could be seen on the app, but then later told me she was incorrect and that some can't be viewed.
3 people found this review helpful
Did you find this helpful?
Ascension Health
March 22, 2024
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at +18442765794.
Kimberly Kirk
January 8, 2024
My employer requires me to use this app to find healthcare, but search results return nothing. Nothing has changed in a year.
3 people found this review helpful
Did you find this helpful?
Ascension Health
March 22, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18442765794. Thank you.
lesley raquet
January 18, 2024
Employer forces the use of this app. It crashes every time I try to use the pharmacy tools. There is no website to back up the pharmacy tools.
1 person found this review helpful
Did you find this helpful?
Ascension Health
March 22, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18442765794. Thank you.

What's new

Bug fixes and performance improvements