A Google user
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App was working fine for 1 week. However now will not let me clock in or out whilst physically in my workplace. My location is on... Tried using work WiFi and my own mobile data.... but no success. Anyone else had an issue?? Have I missed an app update?? Could do without the stress of worrying if I will or won't be paid and having to sort it out with manager. Any ideas? Update, been in touch with admin, seems fine at the mo... Poss issue with phone masts in the area!!
4 people found this review helpful
Timegrip
November 29, 2019
Hi Jenny, thank you for your feedback. Please contact me on Timegrip Facebook page and I will try to assist you.
Hannah Taiani
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Edited: my issue was sorted straight away and I can now use the app. Thank you. Can't log in keeps saying "this request could not be completed, make sure you have working internet connection and try again, if problem persists please contact your system administrator." I have a working Internet connection!!!
3 people found this review helpful
Thank you for your feedback and your rating Hannah. Have an easy workday :)
Anna Perry
Location issue, won't log in due to location. My location is switched on and on this app. I have tried with data or wifi
Timegrip
September 12, 2022
Hi Anna, and thank you for your comment and your rating. Please contact me on the Timegrip Facebook page during office ours so I can try to assist you. https://www.facebook.com/Timegrip-422632700579