FreshGoGo Asian Grocery & Food
4.0star
230 reviews
10K+
Downloads
Everyone
info
About this app
FreshGoGo is the first ever Asian online grocery and authentic Asian food shopping and delivery service in North America supported by advanced technical platform. FreshGoGo provides customers with fresh and high-quality of Fresh Vegetables, Poultry & Meat, Fish & Seafood, Pantry, Dry Goods, Frozen Items, Refrigerated Items, Snacks, Drinks, as well as gourmet Asian food from local famous stores and restaurants at competitive prices. FreshGoGo customers can not only choose grocery items and process an order through multiple devices (smart phone, tablet and PC), but also track the order/delivery status in real time from the point of order creation to the delivery, such as exact time when the order is loaded to the truck and when the order arrives. FreshGoGo offers home delivery service, to nearby pickup locations and UPS/FedEx shipping to all states. FreshGoGo makes grocery and food shopping & delivery fast and easy.
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Location, Personal info and 5 others
Data is encrypted in transit
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Ratings and reviews
4.0
225 reviews
Xing Gao
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June 14, 2020
Disaster experience They charged me more than $11.49 for delivery so I ordered about $90 to make it feel reasonable. Then on the day of delivery, they cancelled most of the high value items and don't let you cancel your order. So I paid the same delivery fee to get just few grocery items. It happened 3 times already. It's totally a scam. The customer representative doesn't want to adjust it at all but provide a $5 coupon for next time usage. I will make sure anyone I know won't use it!!
53 people found this review helpful
Freshgogo
June 22, 2020
Sorry to hear you had bad experience for out stock items. Due to covid 19 situation, our supply chains were really out of normal. We were told stocks out hours before the delivery. However, we were trying hard to deliver all as much as we can. For additional charge issue, I think we can do better than that, you can contact support for it. Thank you
Red Fish
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June 3, 2022
On the day of delivery, they notified me that part of my orders will not be fulfilled because out of stock. I reached out to their customer service to explain that the only reason I placed my order was because some of the missing items and asked if they could replace it with something similar. Their customer service refused to do anything including replacing with a similar item or cancel the order all together. A Chinese grocery store attitude doing online business. Good luck!
3 people found this review helpful
Freshgogo
June 14, 2022
Sorry for the missing of some products. In most cases, we are unable to replace the item or cancel the order after order cut off time. After the order cutoff, it is almost impossible to modify or cancel the order manually. However, we understand it is our fault not to fulfil the order completely. Please contact us to solve your issues and concerns
Yirong Mo
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- Show review history
February 20, 2021
I have been using Freshgogo service in the past 8 months, and usually order $100-200 every two weeks. In general, the food is fresh and good. The unpleasant thing is, they have a list of special sales for limited quantities every day. But it's too often to get notice saying that the product is unavailable due to shortage. Since the quantity for each product is limited and they certainly know the availability, I am wondering whether this a trick for baiting people to place orders.
14 people found this review helpful
What's new
User Interface Enhancement!
App support
phone
Phone number
+15165008080