Mozafar Hayder
- Flag inappropriate
- Show review history
From 5 to 1 star, customer support is terrible. The only times I had issues that needed solving, I got back messages that are abrupt, irrelevant to what I am asking and have the air of someone who just doesn't want to help. Very disappointing for a service that was truly needed. Going back to WU. Old review: The app and its look could be improved but that's besides the point. The service is great and reliable, and it solved a big real problem for people.
23 people found this review helpful
A Google user
The worst app ever I used. After the transaction is done, it doesn't appear in the history/track section!! No other mean of confirming the transaction in process, neither email nor SMS. I have used it twice, the first time I had to call to update my track section. The second time almost 1 day and no update in the history. The good thing they are fast and trying to help. But as software engineer the app is a real mess.
9 people found this review helpful
Taghrid Osman
It's safe and well treat their customers, highly recommended to any others that have people who need helpππΌ