3.8
6.58K reviews
1M+
Downloads
Content rating
Everyone
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About this app

"HA Go" is a new one-stop app developed by the Hospital Authority (HA) integrating several HA apps with new useful features and functions. HA Go facilitates patients to manage healthcare more effectively at their fingertips. The following examples are features now covered by "HA Go" :
• My Appointments
Patient can review upcoming appointments and attendance records in the past one year.

• BookHA (Book Specialist Outpatient Clinic)
HA Go provides a platform for the public to submit application for Specialist Outpatient Clinic (SOPC) new case appointment. It covers the specialties of Anaesthesiology (Pain Clinic), Cardiothoracic Surgery, Clinical Oncology, Ear, Nose and Throat, Eye, Gynaecology, Medicine, Neurosurgery, Obstetrics, Orthopaedics & Traumatology, Paediatrics, and Surgery.

• Pay HA
HA Go provides another platform for patients to pay fees and charges. The mobile application would also provide the information of bills. This platform would also offer other payment options, including "Scan and Pay" and "Barcode for convenience stores".

• Rehab
Patient on rehabilitation programme can follow instruction and carry out exercises prescribed and designed by therapists anywhere anytime at home or in community at their own choice. Programme is available in form of multimedia materials including videos and games.

• Medication
This platform helps patients find their dispensing records, drug information and allergy records.

• My Health Info
Patients can receive the health information and instructions prescribed by health care professionals in the form of e-pamphlets, videos, or soundtracks via this platform. The soundtrack player has repetition control, and the soundtracks can be played inside the app or in the background. The health information on this platform is provided by the Hospital Authority.

More new features in HA Go will be available in the near future.
"HA Go" is available in Chinese and English.
Updated on
Mar 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info and Health and fitness
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
6.46K reviews
Dr. L
January 30, 2024
Have to Log-In even for so-called 'Push' Notifications, even if only a reminder of upcoming appointment. It's totally unnecessary to log-in if it's only to see a reminder which could only be sent to you! This feature should be rectified as it's a real time-waster! Apparently, this time-wasting glitch has not yet been rectified as of January, 2024! Sean John Leonard
10 people found this review helpful
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W Lao
February 28, 2024
Useless: 1. Do not accept all kinds of payments. Still need to go to queue up at the payment counter. 2. Prescription slips are not directly linked so patients need to first queue up for quotes, then queue up for payment and then queue up for the medicines. 3. For blood test, the paper form with the appointment date and time barcode must be presented. Why not by electronic means via HaGo?
4 people found this review helpful
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A Nobody
December 28, 2023
I wish they could hire competent and professional people to write these government apps that affect millions of people. Recently it keeps crashing. This is an old app but still not reliable. So disappointing. Secondly, it's near impossible to book GOPC, which is probably what most people use it for. So the app seems rather pointless. Over the years that I used it for, there have been no improvement. What's the point? What's the plan?
11 people found this review helpful
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What's new

- Layout improvements and minor problem fix