SyauqiMH
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I cannot login after latest update 22 March 2024 Version 1.4.1 due to rooted Android device phone that I used. Previously there are no issues about this. FYI, your mobile apps are not in HUAWEI APP GALLERY. Currently I'm using Huawei P40 Pro which is compulsary to root in order to have Google Playstore etc. What is your immediate solution ?????? RHB should mentioned this mobile app requirement before approved my futures account. OR you want to provide me a new smartphone ????
RHB Investment Bank Berhad
April 5, 2024
We're sorry to hear about the difficulties you've been experiencing (you may also refer to https://www.rhbinvest.com/security-alert/). Alternatively, users may login via RHB Futures GTS Desktop Application. Please contact us at 03-21138118 from 8:30am till 5:30pm or write to us at support@rhbgroup.com so we can assist further.
Arthur Gielfield
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Login overtime are really annoying. Is there any way to make it longer or disable it completely ? Help, it's really ruining my trading experience. The app ui and graph are really outdated. Do RHB really care for your client at all? Hire yourself a new app designer and upgrade this app entirely Not trying to be rude here. But, this app is outrageously outdated. Please, hear me out dev team. Nowdays people are more flexible n informed, and most trade using their phone. Keep it up the good work
2 people found this review helpful
Tan Kang Hong
After the latest update, everytime I try to open the chart by pressing the bar chart icon, the app crashes and error saying login time out appears. Please fix.
2 people found this review helpful
RHB Investment Bank Berhad
September 1, 2023
Thank you for bringing this issue to our attention. We apologize for the inconvenience caused. Rest assured we will investigate further and share this with our developers for future releases. Should you need further assistance, please contact us at 03-21138118 from 8:30am till 5:30pm or write to us at support@rhbgroup.com so we can assist further.