Zity by Mobilize
3.9star
9.97K reviews
500K+
Downloads
Everyone
info
About this app
A car always available for you with enough space and fares that fits to you and your needs. Find the nearest car from the app.
Reserve it, open it and close it from the mobile, without keys, without complications. Report the possible existing damages from the app. Free driving, park for free in regulated parking zones and enjoy of higher range.
And, if you want to do stop and want to keep your ZITY, turn on Stand By mode. It will be like pause your booking. And that way, you will go shopping, go to the movies, or make arrangements quietly with a special very reduced fare. Now, car fits to you and to your need, this is Flexible Living, Flexible Driving, this is ZITY!
Reserve it, open it and close it from the mobile, without keys, without complications. Report the possible existing damages from the app. Free driving, park for free in regulated parking zones and enjoy of higher range.
And, if you want to do stop and want to keep your ZITY, turn on Stand By mode. It will be like pause your booking. And that way, you will go shopping, go to the movies, or make arrangements quietly with a special very reduced fare. Now, car fits to you and to your need, this is Flexible Living, Flexible Driving, this is ZITY!
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Ratings and reviews
3.9
9.95K reviews
Alejo Arias
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December 1, 2023
Extremely unreliable. When I got to the car I booked (even though I live in the center of the city I still had to take the subway) it wouldn't unlock. The app would just put on a spinner forever and give no feedback at all. I had to force close the app a few times, but same result. I ended up giving up and finding a second car at a 15 minute walk. That car unlocked but had a broken phone cable. If you really need a ride just take an Uber. Don't waste your time with this underwhelming service.
1 person found this review helpful
panagiotis terzopoulos
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March 18, 2023
Terrible. The window and the screen of the car were broken. Most importantly the car stopped working and it wouldn't turn on no matter what. The only "help" option was a number in Madrid. The app in general was full of bugs. I called, they gave me another French number to call where they didn't speak any English. Finally after 1 hour I managed to find somebody who speaks English and she did smth and the cat tuned on so I was able to move it and park it. Terrible.
5 people found this review helpful
A Google user
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June 30, 2019
it all seemed great but for a couple of minor things, charger for phones wasnt working and the app didnt make it very easy to identify damages of the vehicle at pick up time. not very relevant. Then we parked the car, the option in the app to leave it standing by (at a reduded rate) didnt give feedback, i pushed several times and took for granted it was ok after 3 or 4 times. To my surprise thought, it wasn't. They charged my card at 0.26 all the hours we were parked instead of 0.09 as should.
8 people found this review helpful
Car Sharing Mobility Services SL
October 24, 2019
Hola, José! Disculpa por las molestias ocasionadas. Cuando te ocurra este tipo de cosas, lo mejor es que escribas un mail a facturacion@zitycar.es, comentándoles lo sucedido y ellos se encargaran de solventarlo lo más rápido posible. Muchas gracias por tu valoración. 😊
What's new
Hello Zityzens, in this update we introduce improvements in the application's performance and in the customer experience.
