Northwell Health
4.0star
339 reviews
50K+
Downloads
Everyone
info
About this app
Use our Northwell Health App to easily schedule and manage appointments—as well as pay bills, find doctors, access medical records and get directions. Simply download the app and create an account to get started.
Features include:
Create your profile and personalize your experience
• Tell us about yourself
• Update and view Northwell patient and insurance information
• Manage account settings and preferences
• Access FollowMyHealth® to view your medical records
Plan care with doctor profiles, reviews, insurance info and more
• Search for top doctors and facilities near you
• Read reviews from actual Northwell patients
• Get info on accepted insurance plans
• Find hours, locations and directions
Book and manage appointments on the go
• Schedule new appointments—for the times and locations you prefer
• Reschedule and cancel appointments
• View past and upcoming visits
Make payments in Northwell’s secure payment portal
• View and pay bills
• See payment history
• Find financial assistance
• Save a card on file for future use
Share your feedback
• Rate our app
• Leave comments and suggestions
• Share your great ideas
• Help us make the Northwell Health App even better for you
Features include:
Create your profile and personalize your experience
• Tell us about yourself
• Update and view Northwell patient and insurance information
• Manage account settings and preferences
• Access FollowMyHealth® to view your medical records
Plan care with doctor profiles, reviews, insurance info and more
• Search for top doctors and facilities near you
• Read reviews from actual Northwell patients
• Get info on accepted insurance plans
• Find hours, locations and directions
Book and manage appointments on the go
• Schedule new appointments—for the times and locations you prefer
• Reschedule and cancel appointments
• View past and upcoming visits
Make payments in Northwell’s secure payment portal
• View and pay bills
• See payment history
• Find financial assistance
• Save a card on file for future use
Share your feedback
• Rate our app
• Leave comments and suggestions
• Share your great ideas
• Help us make the Northwell Health App even better for you
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.9
329 reviews
Andrew Jones
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March 18, 2024
The doctors on the app and the service are great, but this app really needs an overhaul. Every time you turn around, it's freezing, not loading up, or takes forever to connect. You have to uninstaller to re install. Please fix this problem, make you not want to use the app at all it's outdated (please).
Northwell Developer
March 20, 2024
Hi Andrew, we would really like to help resolve the issue you are experiencing. Please contact us directly at accountsupport@northwell.edu and in your email please refer to incident 72288.
Anna Canning
- Flag inappropriate
December 17, 2020
Wasn't able to successfully launch a telehealth visit from the app or the weblink my provider sent. The link they sent took me to an online appointment dashboard that didn't display any appointments even though I had one scheduled. The mobile app did show the appointment, but when I clicked on the link to launch it wouldn't open properly in the browser. First it tried to launch in the Samsung browser, which had been set as the default. It said that browser wasn't supported so I should open in Chrome, but when I tried to do so it prompted me to log in again and then told me my username/pw were wrong. I tried changing Chrome to the default browser so it would open directly, but I ran into the same problem: it prompted un/pw then rejected them. When I tried to follow the reset pw link, it told me I didn't have an account registered with that email address (but I'd successfully signed in with it on both the web version and the app a few minutes prior). In the end I had to reschedule the appt as an office visit. Would appreciate someone looking into this to save others the hassle. Thanks.
17 people found this review helpful
Northwell Developer
December 17, 2020
Hi Anna, Thank you for your feedback, we apologize for the inconvenience. If you have time, would you mind contacting us at (888) 321-3627 #3 so we can gather additional information from you. In the interim, we will look into your concerns and work toward preventing it from occurring in the future. Thank you again for your feedback.
k t
- Flag inappropriate
February 14, 2024
I only wish we could make appointments through the app like we can on NYU LANGONE App. Instead of having to call a representative to do it
Northwell Developer
February 21, 2024
Hi, The Northwell Health App include a feature for scheduling appointments. If you are encountering difficulties, we are here to assist you in resolving them. Please reach out to us directly at accountsupport@northwell.edu, and in your email. please refer to incident number 70585.
What's new
Spring is finally here and the team behind the Northwell Health Mobile App is constantly working behind the scenes. With this latest release, our new Chat bot is now live! The chat bot can now assist patients with frequently asked questions 24 hours a day. It can also collect your information and route you to an agent during office hours if additional assistance is needed.
App support
phone
Phone number
+18883213627
