4.1
181 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more.



Features include:



ACCOUNT OVERVIEW

Take a comprehensive look at your account and usage with the tap of a button. Go green and access all the information you need from one central location without all the paperwork.



BILL PAY

Pay your bill on the go or take advantage of our autopay option. The Bill Pay feature lets you control when and how you pay your bill. Choose the payment method that best fits your lifestyle and view your billing history.



ENERGY CONSUMPTION

View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. Use the cost option to view exactly how many dollars you use every month in our intuitive graphical display to track changes month-over-month. It’s a great way to learn how to change your habits and save money.



OUTAGE REPORTING

With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before, like when a crew has been assigned to your area and the cause of your service issue. Don’t forget to sign up for text alerts in the app for even faster notifications regarding your outage.



CONTACT MEMBER SUPPORT

Get in touch with MTE from the convenience of your mobile device. With several ways to contact us — by email, by phone or by messaging us through the app — talking to a member support specialist has never been easier. If you prefer to speak with someone in person, our GPS map directs you to the service center closest to your location.
Updated on
Jan 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
175 reviews
David Stewart
July 1, 2023
UNINSTALLED & definitely not a 'must have' app due to clumsy UI & buggy operation. The app seems to be implemented using much of the website UI and functionality. The website is similarly clumsy but generally reliable (hint: use the website). The outage map is a great thought, but not terribly reliable in either the app or the website. Some of the app's map controls remain overlaid on multiple pages instead of being cleared when the user leaves the map page.
5 people found this review helpful
Did you find this helpful?
National Information Solutions Cooperative
July 3, 2023
Thank you for your review. MTE always strives to provide our members the best possible service, and we noticed we didn’t earn a 5-Star review this time. Would you mind contacting us at MemberCare@mte.com so we can learn more about your situation and how we can improve?
Chelsea Borck
December 31, 2022
Three stars because historically, I've never had an issue with this app - I've always been able to log in, see my usage, see trends, pay my bill, etc etc. I don't know if they issued an update for the app recently or what, but I am not able to log in at all now... super frustrating! I'm going to have to find an alternate way to pay my bill - here's hoping the website and/or calling in yields better results...
4 people found this review helpful
Did you find this helpful?
National Information Solutions Cooperative
April 25, 2023
Thank you for your review. MTE always strives to provide our members with the best possible service, and we noticed we didn’t earn a 5-Star review this time. Would you mind contacting us at MemberCare@mte.com so we can learn more about your situation and how we can improve?
Moira Ferguson
February 1, 2024
The app works well for me. Will the next release allow for biometric login, as other apps do?
Did you find this helpful?
National Information Solutions Cooperative
February 1, 2024
Thank you for posting your review. Our app should be compatible with biometrics on most phones that have that feature. I would like to help you get yours working. Can you email us at MemberCare@mte.com so we can work together on getting it working for you? Thanks again!

What's new

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.