Phillip Dashkevich
Excellent app. It's one of the only apps I found that works in Russia (where everything else is sanctioned). The app keeps a history of all your hotels stays and the metadata alongside it, which is a nice touch. You are able to view location via Yandex maps or Google maps which was very helpful.
2 people found this review helpful
Emerging Travel Inc
March 20, 2024
Phillip, thank you very much foy sharing your expirience! We are very glad to know that you are satisfied with the app!
Miss Ophélie
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The application needs to be seriously reviewed and updated by your team. My first booking was denied (told to refresh and book again) and when booking again, I ended up having paid twice my stay! Currently experiencing troubles accessing my account in the app. Prices suddenly change after a few minutes (offices were lowered for my part). Excellent communication, staffs are available in the chat and immediately cancelled the first booking (but can take up to two months to be reimbursed).
34 people found this review helpful
Emerging Travel Inc
August 30, 2021
Miss Ophélie, thanks for the comment! We are sorry that this situation took place. Our support team did their best to solve the issue as soonest. The refund was processed successfully. It depends from your bank when the money is credited to your account. Please accept our sincere apologies for all the inconveniences caused.
A Google user
Great app with good prices. But one thing which is terribly wrong, you state if there are rooms available before making the user proceed to the last step. Today I checked 3 hotels and i didn't have my credit card saved, so i had to enter the card number 3 times just to find out that the hotel is fully booked. I mean what's the point of searching by date if you're not going to filter out the booked hotels already.
35 people found this review helpful
Emerging Travel Inc
April 4, 2019
Dear Nicolas! Thank you very much for the feedback! We will do our best to make our app better and more comfortable to use!
We are sorry for inconveniences.