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My experience with the app was excellent until recently. After a successful login the dashboard failed to load. I was prompted to check my internet connection and retry. This issue happens consistently in various geographic locations with trusted internet connections. Today, I sadly uninstalled the application. (Galaxy 7S) Sept 9th: Reinstalled with most recent update. Issue continues. Sept 10th update: today's update solved the problem.
26 people found this review helpful
Xero Accounting
September 11, 2019
Hi Kathy, thanks for the update. We are really happy to hear the latest update has solved this problem for you!
Aaron Angel
Mediocre at best. Despite suggesting showing all transactions and a more complete balance in 2019, the app still only shows reconciled transactions. If I wanted a bank balance, I'd use the bank's mobile app. Xero could be far more useful if the mobile app included unreconciled expenses in the balance. This is what orgs want to know: how much money is available to spend. Instead, Xero continues to deliver a crippled app that has not seen critical improvements to help businesses in three years.
17 people found this review helpful
Emily Cramton
The two factor authentification set up with Android is infuriating and not phone user friendly. Android doesn't automatically come with QR scanners and and you have to have a computer handy to even get the QR code. If you only have a phone and try to use the codes it sends you in a frustrating loop between apps and the codes don't even work half the time. The app also wouldn't recognize my second email. Bottom line: set up is terrible for phone users.
25 people found this review helpful
Xero Accounting
February 18, 2022
Thanks for leaving a review Emily. We've passed on your feedback to our product team and we'll reach out to you, to get more information and help you.