Hoteles Xcaret

3.3
274 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Book your suite in Hoteles Xcaret easy and quick to enjoy the All-Fun Inclusive® concept that gives you unlimited access to the parks by Xcaret.

Hoteles Xcaret is a complex of two impressive beachfront hotels with modern and sophisticated architecture that blends perfectly with nature and reflects Mexican pride.

Our All-Fun Inclusive® concept surpasses traditional "all-inclusive" with accommodations in nature-view suites, Premium gastronomic experiences by celebrity chefs from Mexico and the world, unlimited access to Xcaret,
Xel-Há, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses, and Xenotes parks, and round-trip airport transportation included.

At Hoteles Xcaret, you will discover a new way to stay in the Riviera Maya. Each of our hotels, Hotel Xcaret México and Hotel Xcaret Arte, honors the art, nature, and history of Mexico with a unique style in each room distributed in different "Casas" with distinctive attributes and amenities.

The natural richness of the destination, the hospitality of our people, and the more than 200 adventure, cultural, and entertainment experiences will make your vacation an unforgettable experience with the best of Mexico included. It will be an honor to welcome you with our traditional "¡Bienvenido a casa!" greeting.

Book your suite easy and safe to stay at our outstanding hotels, Hotel Xcaret México and Hotel Xcaret Arte.

• Your Digital Reservation ticket allows you to always carry it with you.

• Get general information about the All-Fun Inclusive® and the Xcaret, Xel-Há, Xenses, Xavage, Xoximilco, Xplor, and Xplor Fuego parks, and depart from the lobby of your hotel.

• You will find important information about activities such as Workshops, and also to indulge yourself you will find information about our Muluk Spa.

• You will have the map of Xcaret Hotels to consult Restaurants, Casas, and services.

• Discover all the restaurants, their specialties, menus, and schedules.

• Locate the services available on Hoteles Xcaret map, such as towel stations, life jackets, ATMs, showers, and toilets, among others.

• Select the language of your preference from the App Menu (Spanish / English).

• Customize your application in light or dark mode, according to your preference.

• Find more information about Grupo Xcaret's parks with direct access to download the application from the menu without having to search for it in stores.

Note: the functions of this application will require access to location data.

This application offers the option of receiving automatic notifications for information related to your visit to any of our hotels. To disable notifications from this application, go to your device's settings.

The prices of the suites shown in the images of the AppStore and PlayStore stores are fictitious and merely illustrative.
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
269 reviews
mónica meraz ocejo
July 5, 2021
It needs more content. The maps work but the title card on the bottom is not wrapping the text so the title shows up in a single large text that ends up being hidden, this wouldn't be a problem if by clicking on the card more information loaded. Aside from that another suggestion would be to have the option to book directly on the app and not force you to make a call.
34 people found this review helpful
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Krista Taraszewski
January 2, 2024
I used to be able to use the app before the last update on the 20th. Now it just has a box that says notification permissions. The app also does not recognize your reservation if you booked it through a third party
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Grupo Xcaret
January 3, 2024
Dear Krista. We appreciate the time you took to leave us a review. All your feedback is very valuable to us and we'll consider it to keep innovating and improving our application. Kind regards. Brenda H. Grupo Xcaret – Customer Service. US:1-844-795-4525/Mex:+52 (998)881-3834
Luis Ontiveros
March 21, 2024
Need more information on parks and activities on parks and rivers on this app. Also need GPS on app to get from point A to point B
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Grupo Xcaret
March 22, 2024
Dear Luis. Thanks for sharing your message. At Grupo Xcaret, the passion for innovation is part of our values. We continue working on optimizing the user experience in our app. We consider your comments. Regards. Brenda H. Grupo Xcaret – Customer Service. USA: 1 - 844-795-4525 / Mex: +52 (998) 881-3834

What's new

• Minor bug fixes.