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02/09/24-Over 2 years later and still can't use the app on chromebook. Works fine direct on the website version.. Worked fine until the recent update. Now I can't even type in the provider room code in the box. I found a way to copy and paste it in. The call connected though I couldn't see my provider on cam or see my cam. We only had audio. These are new issues as I said, it worked fine prior to the update.
13 people found this review helpful
VSee Lab, Inc.
November 13, 2021
Thank you for your feedback. We are still working on getting our app 100% compatible with Chromebooks. Please contact us at help@vsee.com if you need some technical assistance.
Katie K
This is the worst app ever. So many issues with connectivity. Doesn't matter if I restart the app, my phone, connected to wifi, or using data. It doesn't work. It only worked for 2 appointment and then it went to poop. I know how to use a phone and video calling. This makes me want rage quit and throw my phone and the nearest wall. Shame on the company! Avoid using at all costs. Using snail mail would vs more efficient than this POS.
6 people found this review helpful
VSee Lab, Inc.
November 9, 2023
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing on your Samsung Galaxy S21 and with the VSee App to our customer support at help@vsee.com? We'll get you up and running.
Desiree Kyoni
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Terrible connectivity issues. I have good internet, but despite that, I lost video/sound feed during an appointment with a doctor once, restarted it, then it happened AGAIN. The app kept acting like the call was going through and counting the elapsed time, but neither of us could see anything other than a black screen. They had to call my cellphone to finish the appointment. After reading the other comments, seems like the app needs work. It's not very reliable.
48 people found this review helpful
VSee Lab, Inc.
August 10, 2020
Hi Desiree! We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thanks!