ViCare

4.2
57.1K reviews
500K+
Downloads
Content rating
USK: All ages
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About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
Updated on
Mar 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
54.3K reviews
Mohammad Mahdi Shahabi
October 29, 2023
Update: The problem has not been fixed yet. Then, all of a sudden came "maintenance notification with no reason and I had to go through registration again and with the correct data (qr code) it was not working at all. I had to delete all the data until it worked. The emails won't be answered,although they say,"we get back to you as soon as possible. Recently, I'm obliged to register with email, and to my wondering comes the "something went wrong, please try again." Really disappointing
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Viessmann Climate Solutions SE
October 29, 2023
Hey Mohammad , the problem has been found and fixed. Let us know if everything works as it should. We will be grateful for your updated rating! #WeCare
Ingo Korndörfer
November 4, 2022
Does everything it needs to do. For families with complex at home/away patterns it would be nice to have profiles in the sense of 'everybody home', 'a and b at home', 'c at home' to fine tune heating and hot water based on individual people and rooms needs. Also, in times like ours it would be really important to be able export all historical data for a more detailed analysis of usage patterns.
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Viessmann Climate Solutions SE
November 4, 2022
Hello Ingo Korndörfer, many thanks for the constructive feedback! We have taken up your suggestion and will check it during further development. #WeCare
Mark Wort
April 13, 2024
The control and info you can get from your boiler via the app is very good. However, you can only install the thermostat control via the installer level app, not customer level. That means you need your Viessman installer to set it up. That needs to be changed! TBH, you will probably never touch the thermostat control one the app is running. Setting up with the boiler was OK, but there were a few chopping and changing between screens to set up the WiFi but nothing difficult.
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What's new

- NEW for ViCare+: Trial Communication
- NEW for ViCare+: Savings overview - detailed hot water savings card
- NEW for Ventilation: Show temperature and humidity of internal sensors
- NEW for Energy Management: Animated house with energy flows on main Dashboard
- NEW for Single Room Control: Improved manual for easy battery replacement in ViCare components
- NEW for ViCare: Better information about maintenance and technical issues