Todd Orsten
Mostly a good and useful app, but as others have noted, the function to transfer funds between accounts is broken in recent updates. For instance, I cannot choose a date for a transfer to take place. I have messaged the contact listed for the app, but I get messages from Unitus asking me to call them and discuss it during my working hours. Just no! You have the info, Unitus. Handle your own internal communications and get your app working again.
2 people found this review helpful
Unitus Community Credit Union
March 4, 2024
Hi Todd, Our team is working to recreate these issues and find a solution. A helpful tip is to put an amount in prior to adding a date. If you are still having issues you can try to delete and redownload the app to make sure you have a clean and updated version. Thank you! -Andrea B.
G B
App mostly works well. However, after one of the recent updates, the Transfer section is barely functional. When trying to fill out the transfer form, the page keeps jumping back to the main window leaving you unable to complete the form.
1 person found this review helpful
Unitus Community Credit Union
February 2, 2024
Hi, thanks for taking the time to share this feedback! We'd really like to get this issue corrected as soon as possible. Would you please be able to call or chat in through our Contact Us page if you're still having this issue? We'd like to gather more info including screenshots of what is happening. https://www.unitusccu.com/contact-us/
A Google user
Their previous app was amazing. 5 stars on a bad day. Their recent updates broke literally EVERY SINGLE THING ON THIS APP. Snapcheck doesn't link to the right account and can't be fixed (I contacted them and. they confirmed). My personal and joint accounts are all jumbled together on a horribly messy UI that is impossibly hard to keep track of accounts on. Also they got rid of total finance! Why?! They replaced it with a worthless calendar that is worse than just charting everything on google.
5 people found this review helpful
Unitus Community Credit Union
August 15, 2019
Hi Scott - thanks for reaching out. We understand your frustrations and really appreciate your patience as we work on improving these features (SnapCheck should be resolved very soon). For your jumbled accounts, I recommend using the nickname feature to label your accounts and customize to your preference. More to come! Thanks again. - Marissa F.