Vacation Rentals Owner App by

I have been using this app for years but recently it started having problems. Major error setting pricing in the app; it totally fails with this error: "Problem accessing /listings/rates/5384743. Reason: User not authenticated But I am logged in and can see other aspects of my listings. Yes I have the latest version of the OS and the app. Also tried clearing the cache, but no change Powered by Jetty://" Ugghhh

Please do not use this platform. I have my listing in other online hosting platform, and every single one of them is easier to use, has a better vetting system for guests, and more importantly they have a customer service team that cares and is accessible. Dealing with Tripadvisor is incredibly frustrating, impossible to get a hold of someone in this company that has a say. I had three bookings with them, and had to cancel after they withheld payment for 15 days with no explanation.

App, is not working for me, I can not cancel the automatic prebooking ( I never accepted this system but it is now set automatically and I can't change it). I can not set up any seasonal pricing. I can no longer see the people who want to book or get some kind of information to make an informed decision if the guests would be suitable (or the cottage for the guests). I had set up my own contract which has now disappeared and reverted back to TA contract. Totally disappointed and annoyed.