BVG Jelbi: Mobility in Berlin

3.1
4.28K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport (incl. D-Ticket aka Deutschlandticket), taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.

The top functions of the BVG Jelbi app:



● Smart route planner for all means of transport
● Convenient purchase of public transport/transit tickets for the VBB region (bus, tram, S Bahn, U Bahn)
● Easy use of all sharing services
● Convenient pick-up by taxi service
● Easy payment in the Jelbi app
● Timetable information at the touch of a button

NEW: Get the new D-Ticket from BVG

🎫 📲
From now on you can order the new Deutschlandticket (D-Ticket) via our website. The ticket costs 49 Euro per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.

You want transportation, we have the means


Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy a public transport ticket or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt, and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles.

Your mobility with Jelbi at a glance



🚉 All public transport in Berlin, including tariff zones A to C, from short trip ticket to monthly passes. Transit with train, bus, tram, subway and ferry. You can also display your Deutschlandticket in Jelbi.

🛴 E-scooter sharing provided by Tier, Voi, Lime and
Bolt, four leading e-scooter rental brands.

🚗 Car sharing from agile electric cars to practical vans, brought to you by Miles and Sixt share.

🛵 E-moped sharing service by Emmy that guarantees a fast and quiet trip from A to B.

🚕 Conveniently hail a taxi by Taxi Berlin.

🚲 Bike sharing supported by Nextbike, Lime, Tier, and Bolt that let you take off and touch down wherever you like.

Find the best route 🗺️


With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!

Jelbi stations


Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.

How to get started


To use all the services and functions, you only need to take a few steps: You register, enter a payment method and your mobile phone number, and you can book and pay for any service. Do you already have a BVG account? Great, you can use Jelbi with this account!

Pay conveniently in the app


You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you pay the regular prices in the app. There are no additional hidden fees for using our service.

📱 Download the Jelbi app now and explore Berlin individually - whether you are a Berliner, visitor, or commuter!

Your feedback counts


We rely on your feedback to improve our service. Write us your opinion to appsupport@bvg.de.
Updated on
Apr 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
4.23K reviews
Dory Reiling
September 6, 2022
Extremely user unfriendly. Logged into just downloadedJelbi with my BVG app account. Lengthy verification process. All options for payment, direct debit, credit cards, paypal, were rejected without giving a reason. Contacted Logpay. They wanted more information. Next day, I was told I cannot register from an address outside Germany. It would have been useful to know that before starting the lengthy registration process. There is no information anywhere about this discriminatory restriction.
3 people found this review helpful
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Berliner Verkehrsbetriebe (BVG)
September 22, 2022
Hello, Thank you for your feedback. We are sorry to hear about your issues with the payment options. We do accept addresses outside of Germany, we will investigate why you received this wrong information. Please contact us via appsupport@bvg.de so that we can help you solve the problem. Best, Jelbi Team 💛
A Google user
January 23, 2020
Stops working when I need it the most. "Something unexpected happened" is not an error that user can deal with. Also, payments are very slow and they're forced to be done on the spot which causes lots of issues with the driver. Any reason to not have a pre-purchased set of tickets (short trip)? P.S. Contacted support on the same day, no response so far (9 days passed)
1 person found this review helpful
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Berliner Verkehrsbetriebe (BVG)
January 14, 2020
Hello there, we appreciate your feedback. Pre-purchasing tickets other than the 4-single trip ticket is currently not possible in any of the BVG apps. But we are happy to take this into consideration for further development. Regarding the crash you mentioned, we'd be happy to assist you via support@jelbi.de. - Your Jelbi Team 💛
Patrick Altwasser
March 19, 2024
I highly discourage the use of the app. Use the apps of the companies like TIER and NextBike directly! I had an issue with a TIER bike rental, as a result of which I overpaid. As per JELBI instructions, I contacted TIER. They refunded the overpaid amount to JELBI. But JELBI never passed this on to me, because neither BVG nor LogPay (BVG's payment provider) feel responsible. Many emails later, nobody feels responsible. The app developer? Perhaps BVG after all? No, nobody reacts.
1 person found this review helpful
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What's new

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team 💛