Toast Takeout & Delivery

The app does exactly what it's supposed to do. it's easy to figure out and I've been using it for a while now and I've never experienced a glitch of any type. I would warn that you make a deliberate choice at the beginning between delivery and take out. I believe it defaults to take out and I accidentally ordered takeout once expecting a delivery.

I don't think I've had a worse experience using a food ordering app. The UX is absolutely HORRIBLE. Can't add loyalty points item to my order, just gives me a "Done" button. The back button at the top, backs you out to the top level menu, not simply back one page. The items are all listed one after, all expanded. ITS HORRIBLE FOR A PIZZA PLACE'S GIANT MENU. Why not let people simply select the size when building the pizza. So SO SO bad.

Lost me at "you can only add a card during checkout" HUH????? No thanks. Only considered it because the loyalty program I signed up for is through here, but I needed to change the card linked. Can't even do that 🙄 the WORST app. The ui sucks. Can't cancel an order through the app (so if the business doesn't answer you're screwed). Unintuitive. If I could give zero stars, I would.