Sherry T
Useless app. Every Halal Guys location I go to, they always tell me the same thing when I try to scan my account: "Oh, our rewards system is currently not working right now." This is EVERY location, by the way. And it hasn't been working for the past 2 years I've been trying this. What's the point of having a rewards program when NONE of your restaurants participate or never have the system working?? Also, like many other people here, I lost so many previous points from the past. Useless.
15 people found this review helpful
Musab Jafri
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The app lacks in user experience. some icons are too small, the design language isn't consistent with how mobile apps should be. Biggest problem with the app is that you cannot modify favorite orders or delete the ones that you no longer want there. For curbside you can't save your vehicle which is not that big of a problem but would be nice to have.
4 people found this review helpful
Chris Kehoe
Don't trust delivery. You might be on their app but it's third party. And if you call to clarify your order (they frequently get notes wrong), they don't see your order even though you're receiving texts that's it's on the way. And even though I talked through it all with a friendly person, the order was still wrong. Brilliant in store to go food. Disaster delivery and pickup. Only trust them if you see them
1 person found this review helpful