Raivo K
Due to upgrading Android version my app data had to be wiped. When trying to register again the SMS never arrived. Tried nearly a week. Reading the reviews many people have the same problem. Eventually i had to dig into log files from old backups to find a working code. A feat far beyond casual users. And the support mail is a ghost town. No reply in 5 work days. Not even an auto-reply that my mail was received. Besides email there is no other support. 1 star.
19 people found this review helpful
Kristo Vaher
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Please stop showing pick-up times that are physically and legally impossible. I keep seeing "pick up in 3 minutes" from locations that take more than 6 minutes to actually drive. UPDATE: No it is not about traffic jams. It would be physically impossible to legally drive to pick up point in that speed.
3 people found this review helpful
Forus Taxi OÜ
February 16, 2024
Hello Kristo, thank you for your feedback. We are very sorry. Unfortunately, sometimes there are unexpected traffic jams or other force majeure circumstances. We will do our best to fix this problem in the best possible way.
Emi Tenno
Overall good! BUT. I saw the literal taxi driver and he canceled when he was a literal 30 sec before.
Forus Taxi OÜ
February 16, 2024
Dear Emi, thank you so much for your feedback. Please accept our apologies. Forus app partners (drivers) must follow our rules and we do not accept this kind of case if there is no serious reason under it. We would appreciate if you could share directly in-app more details about the exact driver and ride details to improve our service.