Rj
It is one of the most unreliable rider apps. Drivers can start a trip even without picking you up. There is no customer support line to call immediately. Always email and WhatsApp. And the same auto generated replies. And unlike any other major apps, you will never receive any compensation when something goes wrong. Better avoid it. In my opinion, it's not safe. Used to be reliable at one point. Cars are never clean. Unless the driver uses bothe Uber and this app.
350 people found this review helpful
Shabbir Taiyabi
My cabs that were booked got cancelled after reaching near to the pick up point. Because of which I got late where I need to reach. It cannot be trusted. Even though Uber shows slightly expensive comparatively it's reliable. They should improve their customer service and have an option to raise a critical incident such as mine. Hope they will investigate such matters and improve.
Dear passenger, Thank you for choosing TaxiF
We apologize for your unpleasant experience. You can immediately report any problem you face, and appropriate action will be taken immediately.
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Aashish Agarwal
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Edited on 18 Apr 2024 (moving from 5 stars to 1 star): Over the last one month, I am noticing the cabs that arrive are different vs what's registered. Maybe even the driver is different (I can't confirm about the driver) but cabs are of different models vs what's registered on the app. Secondly, the Eco+ cabs are filthy, dirty to the point that it may soil your clothes. We don't want lower prices at the expense of personal safety and unhygiene. I am already exploring other apps.
22 people found this review helpful