Norton Device Care - with Nort

4.7
4.28K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

NORTON DEVICE CARE provides damage protection for the devices you love. Add devices for coverage and submit claims anytime you want, right from the app. Protection plans for phones includes cracked screen coverage. For all other devices, coverage includes repair or reimbursement for cracked screens, mechanical breakdown, accidental damage, surge protection and more.

NORTON DEVICE CARE also includes NORTON SCREEN CARE which is a benefit provided at no extra cost after a qualifying annual membership has been automatically renewed.* Norton Screen Care provides reimbursement of cracked screen repair costs for eligible phones up to $100, after a $25 deductible applied to the original claim amount. Coverage limits apply. See FAQs for more info: https://support.norton.com/sp/en/us/home/current/solutions/v130789673

HOW DOES NORTON SCREEN CARE WORK?

1) WE’LL NOTIFY YOU BY EMAIL
We’ll send you an activation email when you’re eligible* to register your phone, after your qualifying annual membership has been automatically renewed.
2) REGISTER YOUR PHONE THROUGH THE APP
Then, download this app on the phone you want screen protection for. Follow instructions to register your phone.

Available for most Android phones including Samsung Galaxy, Google Pixel, Sony Xperia, Motorola Moto, Nokia, LG, Lenovo and more. Don’t see your phone? Email nortondevicecaresupport@servify.tech
Note: Huawei devices are not eligible due to restrictions administered by the U.S. Department of Commerce.

WHY NORTON DEVICE CARE?

PROTECTION FOR YOUR FAVORITE CONNECTED DEVICES
Damage coverage for your phone screens, laptops, tablets, TVs and more.
COVERAGE EXTENDS BEYOND MOST MANUFACTURER WARRANTIES
Manufacturer warranties usually only cover malfunctions and defects within a short period of time. Pick up where warranties fall short and extend your protection for up to six years.
GET YOUR DEVICES BACK UP AND RUNNING
Our easy-to-use app allows you to quickly submit a claim anytime you want, should the unexpected happen. If your device can’t be repaired, it will be replaced or you’ll be reimbursed up to the limits of your plan. Coverage limits apply.
LIVE TECH SUPPORT IS ON-HAND TO HELP
Agents are available 24/7 for technical support through the app.

HOW DOES NORTON DEVICE CARE WORK?
1. Download the Norton Device Care App
2. Follow the instructions in the app to protect phones, laptops, tablets, TVs and more

* Important Subscription, Pricing and Offer details
• For Norton Screen Care, as long as you are enrolled in a qualifying auto-renewing subscription, the Protection Plan is provided at no cost to you for a single device and protects against one covered Failure during the term of your subscription. This loyalty offer may be changed or removed at any time.
• You must download the app and register a single device to the Protection Plan within your qualifying subscription term, and at least 60 days prior to the term’s end. Coverage is subject to a 30 day waiting period.
• For Norton Device Care, Your subscription will renew automatically at the end of the subscription term unless canceled. You can manage your subscription’s automatic renewal in your account settings in the Norton Device Care app after purchase.
• You must download the app and register your device(s) to the Protection Plan. Coverage is subject to a 30-day waiting period.
• The Protection Plan coverage is provided by Northcoast Warranty Service, Inc., an affiliate of AmTrust Financial Services, Inc., and will either provide repair services or reimburse the cost of repair for registered device(s). This is not an insurance policy. Exclusions apply, see complete Protection Plan in Norton Device Care app.
• AmTrust’s privacy and other policies will apply to use of the app and to any data collected via the app.
• The Seller of this Protection Plan is NortonLifeLock Inc., 60 E Rio Salado Pkwy STE 1000, Tempe, AZ 85281, United States.
Updated on
Aug 6, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
4.17K reviews
T Howell
November 18, 2023
Everything Norton is the best of the best when it comes to protecting the security of your expensive electronic devices. With this one, your device is also protected against screen damage. Norton just keeps getting better, offering the ultimate protection for a pleasantly reasonable price. App works seamlessly without draining battery or slowing down your processes. I've got everything Norton offers in all my devices, mobile and land based.
91 people found this review helpful
Did you find this helpful?
Allen Blume
March 30, 2021
It's Norton, so it's good! I've noticed over the years, security software (i.e., McAfee, Kaspersky, et al) accumulates market share and then coasts until it gets hacked or a software flaw gets discovered. My experience with Norton is satisfying because they don't seem to reach a cruising altitude and then switch to auto-pilot. I am kept apprised of security threats; patches, when needed are done unobtrusively and quickly; and the wrap-around multi-device licensing is most affordable.
214 people found this review helpful
Did you find this helpful?
A Google user
October 14, 2019
Oh my god... The other 1-star reviews couldn't be more right. What a waste of time. I had an offer in my account for free Norton Screen Care for one phone. All I had to do was download this app and register my phone. Downloading the app was easy; however, the screen to find my phone didn't return a single make/model. I search on over a dozen types, just to see if it was working. So, I logged into chat support to see if they could direct me. I waited for over thirty minutes only to learn that a different support center supported the app. They promised a callback within 30 minutes. I got a call, but was informed that I needed to send an email to another department to fix it. Total BS! App is deleted. Don't waste your time.
208 people found this review helpful
Did you find this helpful?
NortonMobile
October 16, 2019
We're extremely sorry to hear about the experience you had with Norton Screen Care app and the negative experience you had when you called Norton Support. We would like to discuss this with you and help you get it sorted. Please send us an email to customer_feedbacksupport@symantec.com with your device details and we will look into it for you.

What's new

Now, you can add coverage with our protection plans for the devices you love, including phones, laptops, desktops, TVs, and more. Add devices for coverage and submit claims anytime you want, right through the app.

This build contains the following changes:
- General bug fixes
- Device identification bug fixes
- Updates Kotlin version
- Updates dependency versions

For assistance or any feedback, email nortondevicecaresupport@servify.tech