SquareTrade
3.2star
755 reviews
100K+
Downloads
Everyone
info
About this app
SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate.
Our mobile app makes it easy to access all our services, right at your fingertips.
Use the SquareTrade mobile app to:
· Understand your coverage
· Upload your item receipt
· File a claim to get your item repaired or replaced
· Check your phone health and network speeds to help troubleshoot your device
· View tips on how to get more from your technology
· Chat with an agent
· Buy a plan to protect a new item
· Update your account information
· Access premium features like Tech Support, ID Protection and Roadside Assistance on select plans
To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
Our mobile app makes it easy to access all our services, right at your fingertips.
Use the SquareTrade mobile app to:
· Understand your coverage
· Upload your item receipt
· File a claim to get your item repaired or replaced
· Check your phone health and network speeds to help troubleshoot your device
· View tips on how to get more from your technology
· Chat with an agent
· Buy a plan to protect a new item
· Update your account information
· Access premium features like Tech Support, ID Protection and Roadside Assistance on select plans
To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.3
752 reviews
A Google user
- Flag inappropriate
November 15, 2019
App is useless. On my Sony compact XZ1, it deleted my responses to the chat support agent as I typed them to him if he messaged me first, before I could press send though the app. On top of that, every time I try to pull up my service plans, it says there's a server error. In fact, opening almost any link in the app results in a server error.
10 people found this review helpful
Squaretrade
December 6, 2019
We're sorry you encountered this issue with our app. We've since fixed the issue with our chat feature, so please go ahead update the app. Don't hesitate to contact mobileapps@squaretrade.com if you encounter any more issues!
A Google user
- Flag inappropriate
- Show review history
October 31, 2018
I have just tried for the past 4 days to file a claim through both this app and what website. I have failed to make headway through either way. When I try to start my claim I get stuck in a never-ending loading screen. After finally making a phone call I got a claim started. There are three options available when you file a claim you mail the phone to the repair center they fix it and send it back. Option number 2 as you take it to a repair facility nearby pay to have it fixed send them an itemized receipt and they reimburse you. Option number three which I just did for a different phone is they know you a replacement phone they put a hold on your credit card and you send yours back,
10 people found this review helpful
Nick Epson
- Flag inappropriate
October 2, 2021
I've never been able to login to the web site or app on any device or browser - not surprising as the app uses WebView during the authentication process. Despite working with support, this issue has persisted for around 18 months. I know a few others with this issue as well, but at least one with no issues. Because this convolutes the process of using the service, I regret having purchased Square Trade protection on a couple of products I've purchased from Costco over the past couple of years.
13 people found this review helpful
What's new
We regularly make updates to improve your experience. In this release, we worked on bugs and improved app stability.
We value your feedback, so if you have any ideas or suggestions email us at mobileapps@squaretrade.com If you like the new update, please leave us a rating and review.
We value your feedback, so if you have any ideas or suggestions email us at mobileapps@squaretrade.com If you like the new update, please leave us a rating and review.