Splashtop Add-on: Samsung
3.8star
176 reviews
50K+
Downloads
Everyone
info
About this app
**Notice: This add-on supports Samsung device with Knox 2.7.1 and up.**
This add-on enables remote control of a Samsung device through the Splashtop SOS app or Splashtop Streamer app by a technician using Splashtop Rugged & IoT Remote Support with proper commercial license required.
Using this add-on with Splashtop SOS:
1. Download and launch Splashtop On-Demand Support (SOS) app on your mobile device (https://play.google.com/store/apps/details?id=com.splashtop.sos)
2. Install the appropriate Add-on per the instructions in the SOS app
3. Share the session ID to your remote technician who will use their Splashtop Rugged & IoT Remote Support account to remotely access and control the device
Using this add-on with Splashtop Streamer:
1. Download and launch Splashtop Streamer app on your device (created and deployed from your Splashtop Remote Support account)
2. Install appropriate Add-on per the instructions in the Streamer app
3. Use the Splashtop Rugged & IoT Remote Support product that you obtained from Splashtop to remotely access and control the device.
This add-on enables remote control of a Samsung device through the Splashtop SOS app or Splashtop Streamer app by a technician using Splashtop Rugged & IoT Remote Support with proper commercial license required.
Using this add-on with Splashtop SOS:
1. Download and launch Splashtop On-Demand Support (SOS) app on your mobile device (https://play.google.com/store/apps/details?id=com.splashtop.sos)
2. Install the appropriate Add-on per the instructions in the SOS app
3. Share the session ID to your remote technician who will use their Splashtop Rugged & IoT Remote Support account to remotely access and control the device
Using this add-on with Splashtop Streamer:
1. Download and launch Splashtop Streamer app on your device (created and deployed from your Splashtop Remote Support account)
2. Install appropriate Add-on per the instructions in the Streamer app
3. Use the Splashtop Rugged & IoT Remote Support product that you obtained from Splashtop to remotely access and control the device.
Updated on
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Ratings and reviews
3.8
163 reviews
A Google user
- Flag inappropriate
December 31, 2019
Wasted time. Download this, then it needs that, only to be told "Device Unsupported" for my Galaxy S5. Delete, delete, delete. I want my 20 min back. Please list prerequisites and disallow download if Device Not Supported, instead of wasting my time.
28 people found this review helpful
Andrea Fornasarig
- Flag inappropriate
March 23, 2022
Engineering did a great job in here with the Knox Add-on. It was vital for zero touch deployment of the Streamer on my Samsung devices
6 people found this review helpful
Bernard Wotherspoon
- Flag inappropriate
February 24, 2021
It is a good app but you need to support non knox devices for samsung my samsung does not have knox but yet I can not control because of this
9 people found this review helpful
What's new
* Update knox sdk to 3.10
* Update API level to 34
* Update AGP to 8.1.4, and use support2 plugin 8.1-r1
* Other optimizations and bug fixes
* Update API level to 34
* Update AGP to 8.1.4, and use support2 plugin 8.1-r1
* Other optimizations and bug fixes
