galaneia g
I use the app for the rewards, and for contactless payment. I would really like to be able to order ahead, but: 1. several bagel flavors aren't available in the app (whole wheat everything in particular). 2. I can't choose which cheese goes on my breakfast sandwich. 3. I can't select the bagels in my half-dozen. Because of that I can't do curbside pickup, which means I'm skipping my bagel fix a lot of the time. Fix those things and you'll get more business from me again.
43 people found this review helpful
thomas hare
This App is terrible. Had it on my old phone & gave up trying to use it. Several frustrating experiences with it & local store. ( Plus, no one in the local store seems empowered to be able to correct screw ups. Is very frustrating.) On more than a coupleoccasions, have simply walked out in frustration and taken my business elsewhere. Got a new phone & decided to try again, since I like Brueggers sandwiches. Nope... App just as inscrutable as before. Too many things to mention....
15 people found this review helpful
Icky Styx
Unfortunately, I cannot use this app. The options are better on this app than going through DoorDash or GrubHub, especially because they show you pictures of what the items look like. There is no option for delivery though, and I don't have a car. There are also no options to substitute or remove any items unless you go to the store in person. I love their salmon sandwiches but I can't eat capers...
12 people found this review helpful