R.
Data Base update is just bad, the idea is good the update is awful. Was there a test pilot for this?! It's not even just the app it's the whole data base, the website logs you in and shows your password even though u have the hidden option on, nothing loads. I have to toggle to transfers even to check on my balances, because it does show you a balance before it allows you to transfer. Before this website/data base was painless, now it's like what's the use. The security is failing.
Visions Federal Credit Union
March 7, 2024
Thank you for your feedback and our apologies. Seeing the password is a known issue but only happens when logging in from the browser on a mobile device and only with the GO button on your keyboard. We suggest using the mobile app on your device. Balances can be viewed on your initial log in page by going to Manage Accts and selecting favorites.
Caleb Gere
This app has been great untill the last update. The new layout is awfull, being able to see all my accounts at once and when they were due was great, now you can't, swiping to each one is not helpful, and the details are overlapped and quite hard to read. Overall huge disappointment, why do people have to change things that all ready worked fine the way they were! Please change it back or have an option to choose, as I said before the new layout is not good!
4 people found this review helpful
Visions Federal Credit Union
February 7, 2024
Thank you for sharing your feedback with us and we apologize for any inconvenience with our recent upgrade. We are working on increasing the number of accounts that display to 20 so most members will be able to fit all of their accounts on the first login page. To share more details, our Member Services team is available at 800.242.2120
Alan Lam
Unusable. Without knowing the app had an update it asked me to acknowledge a new usage policy but wouldn't do anything no matter how many times I clicked accept. After update I sometimes click on a button and it takes a minute to acknowledge. When I went to look at an account detail it logged me off. I tried transferring money between accounts and it gave me an error. Then it said my accounts were unavailable. Overall it's also very slow even while using wifi.
1 person found this review helpful
Visions Federal Credit Union
January 5, 2024
Thank you your sharing your feedback and we are so sorry to hear that you experienced some difficulties accessing the app pages. If you continue to have issues, we would love to hear from you with more details about your experience to share with our app team. Please feel free to reach out any time to Member Services at 800.242.2120