2.6
5.66K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Craving Zaxby’s indescribably good® food? We’ve got the app to give your taste buds what they demand — fast. The Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Just select your favorite local Zaxby's location or your preferred delivery service, place your order with a few clicks, and start earning points to redeem for exclusive rewards. Each dollar you spend earns 10 points. You'll be on your way to delicious rewards in no time!

Zaxby's loyalty app makes enjoying incredibly cravelicious™ food fast and easy. Ain’t technology delicious?

Flavorful features include:
● Earn all the points! View and select the rewards you want to redeem from your Rewardz Catalog. Pro tip: Save up your points for something extra special later.
● Get Zaxby's delivered! Select your go-to delivery service in the app to have your cravings delivered straight to your door.
● Skip the wait! Place your order to grab in-store or choose curbside pickup — we’ll have it ready when you arrive.
● Order in a snap! Create a Zax Rewardz account, and we’ll save your favorite orders and store locations for next time.
● Use gift cards! Whether you want to digitize a physical gift card or send an e-gift card to your best palz, you can do it all in our NEW app.
● Feeding a crowd? Our platters and catering options have you covered!
Updated on
Mar 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
5.52K reviews
John Borisch
March 7, 2024
This app rarely allows me to enter loyalty points. The pop-up window closes immediately after opening. Sometimes, after numerous attempts, I get lucky. But I generally end up having to call the 800 number to get points added to my account. Pretty frustrating. Based on my conversation with Zaxby's support, it sounds like a common issue. Love the restaurant, but not a fan of the app.
34 people found this review helpful
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Zaxby's Franchising, Inc
March 12, 2024
Glad you've reached out to support for help - but we definitely want you to be able to add points via the app for in store purchases (online purchases add points to your account automatically after 24 hrs). Can you share more about your experience - https://guestexperience.zaxbys.com/support/tickets/new?ticket=&ticket_form=give_us_your_feedback?
B. S.
February 13, 2024
App is junk. The "Scan the code" button in the top right doesn't work. Press the button, nothing happens. Enter codes and it comes back "invalid codes". Pure junk. I mean look at all of the other reviews. It has an average of 2.4 rating! That's terrible. I wouldn't even mention the app in future commercials if I were Zaxby's marketing team.
31 people found this review helpful
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Zaxby's Franchising, Inc
March 13, 2024
Heard. Tough feedback, but we hear you. We're looking into the "Scan the code" functionality now. If you have other feedback, please share it with us - +18668929297.
Katherine Pacer
March 13, 2024
Can't even log in to the app for past MONTHS. It ain't my network setting either, because issue has persisted across multiple networks. And I don't use a VPN. Eta: Before I wrote the review I obviously tried switching from data to wifi, because that's step one of troubleshooting and part of what "across multiple networks" means. And it didn't resolve a thing. I actually found a fix on Reddit that had absolutely nothing to do with data, wifi, or a vpn.
13 people found this review helpful
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Zaxby's Franchising, Inc
March 13, 2024
Sorry about that, Katherine. We do have a known issue that we're working to resolve. Can you try switching from cellular to wifi or vice versa? Often that resolves the issue. Meanwhile, we're working hard to fix it!

What's new

● NEW menu navigation to quickly find your favorites!
● IMPROVED rewards experience
● Bug fixes and enhancements