Donald Spasojević
For me, huge downgrade in comparison to the older version and interface. Some buttons and options simply don't respond to click. I can't access settings panel. As soon as i click in the upper right corner with settings icon, splash screen jumps for a split second and disappears. Also, when i click on parking icon, nothing happens. No screen with info, address, phone etc. i tried ti reinstall, and issues remain. Very disappointing for me and rather complicated. Older version was much better
2 people found this review helpful
ETP Card Processing Ltd
April 2, 2024
Hi Donald, thank you for this valuable feedback. We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details via the 'Contact Us' in the app? And any relevant screenshots would be immensely valuable. Thank you.
Kristaps_UK
Was good application, till 8 February until update. It's complicated, hard to navigate, all the time now need reset settings, location tracking, I changing HGV every two weeks and app not letting to change reg number plate..... No availability on SNAP depo visible. Full parking information missing. Bring back old version, was absolutely easy to use and navigate it.
6 people found this review helpful
ETP Card Processing Ltd
March 1, 2024
Hi. Thank you for the feedback and apologies for the negative experience. This will be sent to the team for review. In the meantime, it would be good to see screenshots of these issues. You can send this to us via the 'Contact Us' in the app.
Vaults Fiddler
Worked just fine - until the 8th Feb 'update'. As I resent being tracked, have happily & successfully used many apps without 'location ensbled' Now after this 'improvement' this locks up & wont work at all. Deletion imminent- Thanks for nothing!!!
5 people found this review helpful
ETP Card Processing Ltd
February 29, 2024
Thank you for feeding this back. We are sorry to hear about your experience with this issue. Could you provide some screenshots and anymore information to support@snapaccount.freshdesk.com so the team can support you on this?