SightCall

3.8
86 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including:
- Pause Video and Draw on Screen
- Capture and Save HD Photos
- Document Share and Co-Browse
- Remote Flashlight Activation for Better Visibility
- Remote Zoom for Clarity and Understanding
- Collect Product Numbers and Codes with Optical Character Recognition
and More

The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training.

Deployed globally, the SightCall App is used by field service organizations to:
- request visual assistance from the home office or expert of your choosing
- provide visual assistance to other colleagues in the field
- improve service performance and improve customer experience
Updated on
Mar 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
84 reviews
Lynn Rice
March 26, 2024
I never could log in on either my phone or PC. It said connecting, then said invalid code, had a new one resent and it did the same thing.
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Kristine Blum
February 3, 2022
this app is awesome. much easier and convenient then driving across town and taking tike off of work to go to an orthodontist office!!.
4 people found this review helpful
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Josh Yelin
April 15, 2021
Constant comnection issues, choppy image when it does connect. Why would anyone even use this when there are free video chat options available on both platforms? Garbage. Deleting.
4 people found this review helpful
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What's new

In this release, we improved performance and stability. We also added information about User data access and processing.