Craig Mills
Have been having login issues on the mobile app for two plus months now with no resolution. Multiple password resets to be 100 percent sure I have the correct password and it still throws they invalid user ID or password error. When I called two months ago, customer service said it was a known issue and it was going to be fixed in the next update. That was at least two updates ago. I can still access the desktop site, which is there only saving grace. Come on Schwab, this is pathetic!
59 people found this review helpful
Thomas Faith
I can only log in on a web browser, works just fine. When using this app it claims my password is not correct. Even when I changed my password it didn't work. But on a web browser there is no issue. I've only gained access to the app one time. Deleting it. Pointless on my device.
18 people found this review helpful
David R
Have had 0 issues for a long time. Been using this app for a few years now. I can easily track my contributions, my employer's, and the results. Also able to change the investment and rebalance. So far, no complaints.
8 people found this review helpful