EcoStruxure IT

3.3
136 reviews
10K+
Downloads
Content rating
Everyone
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About this app

EcoStruxure IT enables IT users to mitigate and anticipate risk of failure of their critical infrastructure while reducing operational expenses delivered through on built on an open, vendor-agnostic platform.
Our global footprint and domain expertise in IT infrastructure enable you to gain the right
visibility, insights, 24/7 expert remote monitoring, and on-site support.

EcoStruxure IT app keeps you informed of the health of your critical infrastructures even the most remote, sends you alarm notification in the event of an issue, and provides you with the right insights to quickly resolve it.

Key benefits:
- Global visibility across the hybrid ecosystem from anywhere
- Device information, smart alarms and monitoring insights from all devices regardless of vendor
- Live sensor data from your physical equipment
- Real-time notifications of critical events for fast problem resolution
- Automatically track incidents including status, chat collaboration, and history
- Option to select 24/7 expert monitoring, remote troubleshooting, and dispatch services
- Chat with your own team and Schneider Electric’s experts

The EcoStruxure IT app is currently available in 10 languages:English, French, Spanish,Italian, German, Russian, Chinese Traditional, Korean, Japanese and Brazilian Portuguese

The EcoStruxure IT app requires download, configuration and setup of EcoStruxure IT Gateway via: www.ecostruxureit.com

For any support, please contact Schneider Electric.
Updated on
Apr 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.3
134 reviews
Geoffrey Kemp
October 23, 2021
Still can't open after any 3.0.3x version upgrade. Apparently I'm not the only one. They upgraded the app but it now won't load if you use SSO because they need to upgrade their backend systems. Told the rest of my team not to upgrade. I've escalated through SE, waiting on resolution.
5 people found this review helpful
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Darvin Ray
September 1, 2021
The two factor authentication sucks. They removed a lot of the features from the app so youre forced to pay for that service that used to be free with the app. And now with the newest app update, the app is stuck at LOADING. Did they outsource their app developers? Because the quality of this app is getting worse and worse with every update.
4 people found this review helpful
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Schneider Electric SE
September 15, 2021
Hi Darvin If you have problems with the 2FA there is a help here: https://helpcenter.ecostruxureit.com/hc/en-us/articles/360013207973--How-to-reset-two-factor-authentication-2FA- It is correct we have moved more functionality to the paid version. It is part of our marketing strategy.
spezialist
August 11, 2020
I like this application, or rather I liked it before version 1.1.16. But starting from version 1.1.16 developers have removed the possibility of viewing sensor graphics (1 hour, 24 hours and 8 days) for non premium support devices. I.e. from release to release it is, first of all, a good application, more and more loses its free functions and more and more gets only paid functions. This, of course, is not happy at all :-(.
6 people found this review helpful
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Schneider Electric SE
September 15, 2021
We regret the inconvenience. Our products are constantly evolving and more functionality is now moved into the paid version. More information on our website https://ecostruxureit.com/

What's new

Users now have access to a report displaying the estimated PUE, DCiE, Cooling, and Total energy for rooms containing monitored UPS devices.

See the number of rooms in the selected location that have a PUE calculated and are considered Efficient, Average, or Inefficient based on DCiE percentage, limited to 50 rooms per location at this time.