2.3
4.47K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Samsung Family Hub app now works only on Family Hub refrigerators with TIZEN 4.0 Software version and below.

For Samsung Family Hub refrigerators that operate on TIZEN 6.0 Software version and above, the Family Hub app will no longer be supported. Please download and use the SmartThings app instead.
- Features like uploading pictures and videos can be found within the Family Hub device plugin
- Food related features like View Inside, Recipe recommendations, Meal Planner, Shopping List, and Food List can be found within the SmartThings Cooking Service Plugin

(The Software version can be found on your Family Hub from Settings > About Family Hub> Software version > TIZEN 6.0)


The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.

[Required Access Permission]
- Contacts: Registered Samsung Account information will be used to provide services that require account linking

[Optional Access Permission]
- Microphone: Needed to record voice for Memo and Whiteboard
- Storage: Required to provide cloud-connected features for sharing photos and videos
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
4.38K reviews
Mel Doner
March 23, 2024
UPDATE...I am thrilled to report the app is once again functional and everyones calendars can be seen on the fridge. The most useful function for a busy family! Have one of the original family hub refrigerators, was pleased because the calendar syncing was particularly useful in a family of conflicting schedules. Now you have made the app extinct and replaced it with a useless smart things app. Really makes me mad.
Did you find this helpful?
Samsung Electronics Co., Ltd.
January 26, 2024
Hi there, We are sorry for any inconvenience caused. We would take it as feedback and if you need any further assistance we request you to contact us with a detailed description at https://www.samsung.com/us/support/contact/?model=N0060019&app=smartthings
Robert Waring
August 21, 2021
Without this app, I can no longer use the shipping list. It did not show up on my phone in smartthings. Most other apps and features I don't use because they have been removed over time and got tired of switching to whatever new temporary garbage you replace it with. I wasn't ask that impressed with the refrigerator when I initially purchased it, but I really wish I would have didn't less and got something better. So disgusting with samsung, I want to get rid of all their products.
35 people found this review helpful
Did you find this helpful?
Samsung Electronics Co., Ltd.
August 22, 2021
Hi there, we are sorry for inconvenience, we always strive to deliver the best user experience. However, your experience did not reflect the same. Please don't hesitate to reach out to us at HTTP://familyhubcare.zendesk.com.
Keith Baumgart
July 27, 2021
This app was fine. It let me sync my shopping list between the fridge and my phone and my wife's phone. I could upload photos and some video (wasn't quite clear as to what file type the fridge accepted)... And then Samsung sent an update for the fridge and stated they are going to shut down this app and we have to use SmartThings Several problems with this. First, it's now a multi step process in order to get to a shopping list. My wife and I keep different shopping lists depending on the store. Previously, on Family Hub there was a page arrow to switch between them, now there's a whole menu to go through to change lists. Many of the other settings aren't available in SmartThings. It's difficult since SmartThings works well for other devices, so it's a bit unfair to blame that app for Samsung's bad decision. I'd probably have given this app 4 stars as it stood, SmartThings 4 as well but this decision to discontinue this app is certainly 1 star. It's just a bad update with bad consequences that create pain points for users.
86 people found this review helpful
Did you find this helpful?
Samsung Electronics Co., Ltd.
July 28, 2021
Hi Keith, we apologize for the issue you are having! Could you send details of what you are experiencing to our customer support at http://familyhubcare.zendesk.com? We'll get you up and running. Thanks!

What's new

Bug fixed