Dominica Roberts
- Flag inappropriate
- Show review history
Would not bother with this service. I just signed up and they widely advertise a promo for 40% off your first ride. I applied that and the app was showing that it was accepted. Once I was actually booking a ride it showed a discount of $10 and said "40% off applied, maximum $10". Okay... But then at the end of my ride it charges me a few cents MORE than the original price, not the $10 off. So the 40% off is a scam to get you to use it. Super long wait to have someone arrive, too.
5 people found this review helpful
Heather Ross
Only give this 2 stars, because the cars are Tesla and clean. Drives are professional. However, be ready to wait for 25mins for a ride, because there not enough Revel cars in NYC. Also, Revel has very very poor GPS service. It keeps picking the busiest routes for the drivers, even there are no traffic in alternate routes. Be ready to walk 1 block for some of the pickup/dropoff locations. Can be a problem on rainy & winter season. This can be frustrating
48 people found this review helpful
Mark Turner
I realize this is a brand new app, but it still needs work. I have a Samsung Galaxy A (android version 11) and it's a mess on it: refuses to initiate if I don't have GPS turned on (you shouldn't need GPS to check payments or input codes!); you can't rate drivers (it just keeps giving you the same review screen over and over after submitting); frequently crashes. The service is fine, the app is not.
34 people found this review helpful