Rashed Iqbal
I recently opened account with RAK Bank. Although the branch operation was not superb, I am very happy with RAK Bank mobile. I found it to be feature-rich, convenient and user-friendly. It’s intuitive and easy to navigate. A standout feature is its built-in 2FA that provides an added level of security for transfers or change of key details, e.g. password. So even if someone were to gain access to your device, they would still be unable to perform any financial transactions. Very well done!
42 people found this review helpful
Hi Rashed, thank you very much for your feedback.
Agnelo ndes
Dear Team, Until the latest software update I had no issues, however this week there was an unauthorised transaction executed breaching the 6 digit security code very unusual as I have to use the code even to execute 2 Aed parking fee. Moreover all the details of my credit is no longer visible on the app nor netbanking. Something serious after the latest update.
1 person found this review helpful
Hello Agnelo, we regret the inconvenience caused and we thank you for bringing this to our attention. We value your input, and we're constantly working to provide you with a better banking experience. Your satisfaction is our priority!
Arbaaz Budhani
the app used to work perfectly fine but recently they fixed biometric login. my biometric login is unable to be traced because i have never registered for biometric on rakbank app. now I am unable to login because of that.
1 person found this review helpful
Hello Arbaaz, We regret the inconvenience caused Please email us at rakassist@rakbank.ae with your concern(s), under the reference no.42 , for us to assist you promptly. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience.