Renpho - Outdated Version
3.5star
8.81K reviews
1M+
Downloads
Everyone
info
About this app
We apologize for the inconvenience, but the Renpho App is currently unable to register data. To continue using our services, we kindly request that you switch to the Renpho Health App, which offers a seamless and comprehensive experience, allowing you to track and manage your health and fitness data effortlessly. We appreciate your understanding and encourage you to make the transition to the Renpho Health App for uninterrupted access to our features and benefits.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.5
8.64K reviews
D K
- Flag inappropriate
January 11, 2024
Had this app/one of their scales for years and for some reason the bluetooth is paired but the data isn't coming into the app today no matter how many times I repair the scale and step on/off. I really didn't want to download their new app (this one is officially "outdated" now) because they have useless menu tabs like "Store" in the new app but I guess there's no other option.
4 people found this review helpful
Joicom corporation
January 15, 2024
Dear D K,
Our technical team will be committed to developing and updating the Renpho Health app, and the Renpho app will be removed from the app store in the future. So we suggest users use Renpho Health APP.
If you have any further questions, please do not hesitate to contact us at support@renpho.com.
Best Regards,
Customer Service Team
Ronda Slater
- Flag inappropriate
- Show review history
October 16, 2023
UPDATE: After verifying that my settings were not changed, I re-paired the bluetooth and stepped on the scale. All of the stats on trends returned to the previous readings. My rating would have been much higher, but after the last update (3.16.0), all of my stats on trends went the opposite way even though I know that I have lost weight. I want to see positive changes when I lose, not negative. Very disappointed. I will gladly change my review once the app is fixed.
3 people found this review helpful
Joicom corporation
October 16, 2023
Dear Customer,
We sincerely apologize for any inconvenience caused.
I understand your concern about the sudden change in the readings in your app.
Did you ever change your profile(height/age/gender/Athlete mode status)?
Please feel free to contact us via email (support@renpho.com)Sincerely, Customer Service Team
Nick DiFonzo
- Flag inappropriate
September 20, 2023
This app works with its scale. However, it gets 2 stars taken off for software issues. Specifically, the all important graph of the data is completely static -- you can't zoom in, zoom out, or adjust the graph in any way other than by dates. If you weigh every day, your graphs are practically useless and you'd need to export to Excel to actually use the data.
8 people found this review helpful
Joicom corporation
September 21, 2023
Hi Nick,
We're really sorry for the inconvenience this has caused. Unfortunately, the APP doesn't currently support zooming in/out of the graph. But we really appreciate your suggestion and will forward it to our tech team for future improvements. Sincerely, Renpho Customer Service Team
What's new
Update your app for an improved experience!
What's New:
Bug fixed & Other user experience optimizations.
What's New:
Bug fixed & Other user experience optimizations.
